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The Latest Breaking News from Ombudsman

Department withheld key robodebt advice from watchdog

Complaints about the Centrelink robodebt program doubled in 2016, sparking an investigation into the department responsible by the independent watchdog.

AAP

Hunter mining corruption claims treated with contempt, critics say

The NSW Ombudsman was stymied by a lack of records produced by the department, which were "not sufficient to allow us to understand how the disclosures were received, handled and investigated" the report says.

Newcastle Herald

DIG INTO THIS: Demands for action over mining corruption claims

Public faith in the regulation of mining in NSW was being 'severely undermined'

Newcastle Herald

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Mining corruption claims 'never investigated', secret report reveals

A report which may never be made public is heavily critical of a mining titles office to manage claims of corruption, conflicts of interest, and bungled investigations.

Newcastle Herald

Mum says she's lucky to be alive after flat ceiling collapses twice leaving her homeless

The government ombudsman ruled in Ayoola Ahmed's favour when Lambeth Council were slow to fix the first ceiling collapse, the second time she said she was almost killed when it came down again

Daily Mirror

Nottingham City Homes apology after failures to repair problems had 'serious impact' on disabled resident

Water had been leaking in the home for more than two years

Nottingham Post

Corrections' push for greater monitoring powers

Corrections acknowledges prisoners’ privacy will be impacted but says it needs better tools to know what's going on.

Newsroom.co.nz

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Care home threatened grieving family with bailiffs over dead mum's fees

An Ombudsman investigation has found St Helens Council was at fault

Liverpool Echo

WASPI campaign vows to take government watchdog to court over 'serious' errors

Women Against State Pension Inequality (WASPI) says it plans to take the Parliamentary and Health Service Ombudsman to court over 'serious' mistakes about the injustice women born in the 1950s suffered

Daily Mirror

$NHS Glasgow apologises after 'disorientated' patient fractured hip falling out of bed$

NHS Glasgow apologises after 'disorientated' patient fractured hip falling out of bed

The patient's child filed a complaint to the Scottish Public Services Ombudsman, with NHS Greater Glasgow and Clyde asked to apologise to the family for the incident.

Glasgow Live

Retired nurse claims loud noise from upstairs 'killed her husband'

The Ombudsman ordered the landlord to pay Rosemary Boudezari £550 for the distress caused by delaying getting a quote about soundproofing and for failing to follow its antisocial behaviour policy

Daily Mirror

Vulnerable man let down by council and healthcare services in the two years up to his death

Two NHS trusts, a GP and the county council were all found to be at fault

Chronicle Live

Parents of man found dead in 'Monster Mansion' prison want answers

Jeremie Simmons was found hanged in his cell

Wales Online

Our 'vulnerable and disabled' son was found dead in Monster Mansion at just 21 - now we want answers

Jeremie Simmons, who was found dead in his cell, was described as vulnerable and mentally ill

Manchester Evening News

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Manchester Evening News

Ombudsman orders £500 payout and apology over disability grant delay

Authority also criticised for 'poor communication'

The Independent UK

Social landlords with worst record for complaints named by housing watchdog

The physical condition of homes was the biggest reason for referrals to the watchdog over the year period

The Conversation

The High Court and the Ombudsman have found fault with NZ’s MIQ system – should the government apologise?

Although it has yet to begin work, the first finding of the forthcoming royal commission into New Zealand’s COVID-19 response has probably just been written by Chief Ombudsman Peter Boshier.

Reuters

Colombia killings of social leaders, rights defenders hit new high

Colombia will end the year with at least 199 killings of social leaders and human rights defenders, the highest level recorded, due to attacks by illegal armed groups in areas tied to the drug trade, the country's human rights ombudsman said on Wednesday.

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AAP

Morrison was warned robodebt unlawful

Former prime minister Scott Morrison was warned the robodebt scheme would require law changes, but it was implemented anyway without any legislative tweaks.

The Independent UK

England’s largest housing association accused by Gove of failing tenants

Michael Gove said Clarion Housing Group had ‘failed its tenants and refused to treat people with respect’.

Manchester Evening News

Couple who bought £325k house metres from 70mph road WIN battle with council

Within a day of moving into their new home, Jackie and James McCormack were disrupted by constant noise and pollution

Belfast Live

Police Ombudsman makes recommendations to PSNI after death of Lisa Gow in 2018

Lisa Gow died when she was struck by a stolen car being pursued by police

Liverpool Echo

MPs and councillors' complaints prioritised by council over the public

Ombudsman has assessed complaints handling at Liverpool Council

Manchester Evening News

Woman BLAMED by landlord for mould problem that left her unable to sleep for months - now she's getting £2k off them

Another social landlord has come under fire

Wales Online

Ombudsman's letter reveals big increase in number of referred council complaints

The annual Ombudsman's letter breaks down a variety of complaints

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