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The Latest Breaking News from Citizens Advice

Little known rule lets you claim back holidays if you're sick

Citizens Advice said "it's probably worth doing if you're confined to bed with illness and can't go out"

Liverpool Echo

DWP encourages older people to check entitlement for health benefit worth up to £92 each week

People of State Pension age claiming Attendance Allowance could receive either £61.85 or £92.40 every week.

Daily Record

Energy bills most common issue Scots seek help with from Citizens Advice

Escalating costs of heating the home knocked universal credit off the top of the table of advice inquiries from December

Daily Record

From analysis to the latest developments in health,
read the most diverse news in one place.

The next energy inquiry should focus on Ofgem’s sleeping policemen

The prepayment meter scandal was worsened by Ofgem swallowing assurances that rules were being followed

The Guardian - UK

State Pension claimants could be missing out on £369 monthly payment

Many people don't even realise they are eligible

Manchester Evening News

DWP: State Pension claimants could be due up to £369 extra per month and not even realise it

Many do not even realise they could be eligible

Nottingham Post

Newcastle mum with blind son forced onto prepayment meter by British Gas as call made for reforms

Citizens Advice has welcomed an Ofgem investigation into British Gas and wants robust new protections

Chronicle Live

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People of State Pension age with health issues could be due up to £369 each month

Older people claiming Attendance Allowance will receive either £61.85 or £92.40 every week from DWP.

Daily Record

How do prepayment energy meters work and what is being done to stop people being cut off?

Ofgem moves to stop forced installation as penalty for customers falling behind on their bills

The Independent UK

Pressure grows for complete ban on energy firms forcing prepay meters to claw back debt

Thousands sign petition as British Gas announces it is stopping 'all warrent activity' in the light of shocking report

Chronicle Live

Energy prepayment meters: Everything you need to know and your rights explained

Consumer rights expert Martyn James explains everything you need to know about energy prepayment meters amid a worrying rise of more people being moved over to them

Daily Mirror

Ofgem considers subsidy to level energy costs for prepayment and direct debit customers

Regulator defends suppliers who have forced people on to meters

The Guardian - UK

Ofgem boss DEFENDS forcing people onto pre-payment meters as 'some choose not to pay'

Facing MPs today, Jonathan Brearley branded the controversial step 'reasonable' - but was met by disbelief, with Labour's Darren Jones responding: 'I'd assume most people who aren't paying their bills, it's because they can't afford it.'

Daily Mirror

Family 'rescued' from their mortgage one day away from eviction

“Every day I was on the phone to the mortgage company saying: ‘We can’t pay you, please don’t evict us.’"

Wales Online

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Chronicle Live

Can I take time off work if my child's school closes due to teacher strikes? Your rights as parents

Members of the National Education Union are taking industrial action on Wednesday, February 1 - here is more information for parents and what they can do

Chronicle Live

The stark reality the energy crisis is having on Northumberland families

Citizens Advice is helping families with debt, benefit and energy support

Wales Online

People are spending less on their pets because of heating bills, says charity

It found that things like dog grooming and even vet visits were being reduced

The Independent UK

Royal Mail post delays ‘blight Christmas for third year running’

‘Deep-seated problems’ beyond strike disruption, says charity

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The Independent UK

Royal Mail letter delays ‘blight Christmas for third year running’

A survey for Citizens Advice found some 60% of UK adults experienced delayed post over the festive period.

Chronicle Live

How to appeal PIP decision if your claim is rejected by DWP and you disagree

Personal Independence Payments are made to people who have long-term physical or mental health conditions or disabilities, and have difficulties carrying out everyday tasks

The Guardian - UK

Energy suppliers to be investigated over Britons forced on to prepayment meters

Ofgem could consider legal action if companies found not to be taking proper care of vulnerable households

The Guardian - UK

Stop forcing people on to prepayment meters, UK minister urges suppliers

Grant Shapps tells firms to stop pushing consumers on to pre-paid tariffs amid threat to ‘name and shame’ worst offenders

Daily Record

Soaring energy costs have forced 1.7m Scots to turn down heating in winter

Citizens Advice Scotland (CAS) say that figure equates to 78 per cent of adults in Scotland who have had to cut back on household spending due to the cost-of-living crisis.

Wales Online

British Gas to make £250 energy credit payment to thousands of customers

The energy giant will identify who is eligible to get the payment, which will be made automatically, and has also banned forced meter switches as a pledge to prepayment customers

Daily Mirror

Best and worst energy firms ranked from British Gas to SSE and Utilita - see how yours did

Consumer champions at Which? have used combined scores from customer feedback and its own assessments to reveal the best and worst energy firms in the UK right now

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