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The Latest Breaking News from British Gas

Stirling family's frustration after being left without electricity in smart meter blunder

Gas engineer had been "shocked to learn" that electricity meter in mum Claire McRuvie's Raploch house was not the one on her bill.

Daily Record

Ofgem warns most energy suppliers must improve help available for people struggling to pay their bills

British Gas was the only supplier found not to have any significant issues.

Daily Record

Only one energy firm provides adequate support to customers struggling with bills, Ofgem says

A study by Ofgem revealed British Gas was the only supplier with no issues in how they support struggling customers

Manchester Evening News

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One in five Brits worry their boiler may currently be faulty - or even dangerous

A fifth of homeowners say they haven't had their boiler serviced in the last 12 months, despite recommendations - and nearly one in ten can't remember when they last did so

Daily Mirror

200 new jobs as British Gas expands call centre contract with Hull firm to help with cost-of-living crisis

ResQ has worked with the energy giant for the past 11 years

Birmingham Post

A stranger’s data has turned up on my British Gas account

First the account was in my name but his address, now it’s in his name but my address

The Guardian - UK

UK's largest energy suppliers blocking new customers from signing up

FAMILIES across the UK are reportedly being blocked from signing up to the largest energy suppliers, which could be in breach of their licence…

The National (Scotland)

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Big five UK energy companies turning away new customers

Home movers and customers seeking better service wrongly told to stay with current supplier because of volatile market

The Guardian - UK

How your energy supplier will pay £400 rebate from tomorrow - from British Gas to SSE

Millions of homes will soon start getting £400 in energy bill help from the Government, but how you'll get it depends on what energy supplier and meter you have installed

Daily Mirror

British Gas, Octopus, E.ON and Shell outline how £400 rebate will be used

The rebate will be paid in instalments from October - March

Nottingham Post

British Gas issues important update to customers ahead of October energy price cap rise

As families face a rise in energy bills, British Gas has explained what its customers should expect and what will happen next

Chronicle Live

Energy companies announce how customers will get £400 rebate this winter

British Gas, Bulb, EON, EDF and Octopus are among the suppliers who have announced how they will handle the reduction on bills

Chronicle Live

British Gas issues important message to customers over energy price cap increase

The retailers explained what the latest price cap changes meant for their customers and what would happen next

Liverpool Echo

Chris O’Shea: Centrica chief executive with a decarbonising plan

The energy boss is committed to nuclear and renewable power, would hand over a chunk of profits to help with the winter crisis – but is not afraid of the ‘f’ word (fracking)

The Guardian - UK

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The Independent UK

British Gas owner wants to cap profits in government deal over energy bills

Centrica keen to be first company to agree deal to lower price of electricity sold on to suppliers

The Guardian - UK

British Gas owner plans to cap profits to cut energy bills

Exclusive: Centrica chief tells the Guardian he is keen for it to sign up to new contracts with government on electricity generation

The Guardian - UK

Energy bills: what do Liz Truss’s measures mean for you?

How the new ‘energy price guarantee’ will affect gas and electricity users – and where they can go for help

The Independent UK

Energy plan will ‘bring immediate relief’, but suppliers call for more action

Chris O’Shea, chief executive of British Gas owner Centrica, promised to continue donating 10% of profits to help vulnerable households.

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Liverpool Echo

Date households can expect £400 energy bill credit and how it will be paid

Everything you need to know about the Energy Bills Support Scheme

Chronicle Live

Hotmail and Gmail users targeted by bogus British Gas refund scam - don't be next

Daily Mirror

These energy-saving Hive products can shed hundreds off your energy bill

From smart LED light bulbs to a shiny new thermostat - here's how these Hive products could save you hundreds of pounds this winter

Wales Online

Octopus energy, Ovo energy, E.ON, British Gas: What the big energy companies will do for people when they can't pay their bills

There are options out there for people struggling with rising bills

Manchester Evening News

Urgent £60 message issued to anyone with an iPhone in the UK

The message was sent out by British Gas as Brits struggle to make ends meet

Chronicle Live

British Gas shares easy phone trick which could save £60 on your energy bills

With the cost of living crisis hitting households hard, the energy company has suggested a simple way to save cash - and it involves your mobile phone

Daily Mirror

British Gas shares simple phone trick to save £60 a year on energy bills

Unplugging your phone charger when you're not using it can help slash your energy bills, with so-called 'phantom load' appliances also adding hundreds to household bills

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