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The Latest Breaking News from BEUC

Amazon to call on EU judges for online platform rules exemption

The hearing is the second in which a company contests the European Commission's reasoning behind the Digital Services Act.

EU countries green light charges for cabin baggage despite Spanish and German resistance

EU countries green light charges for cabin baggage despite Spanish and German resistance

EU countries adopted their own position on long-waited updated rules for air passengers on Thursday, though provisions on cabin baggage remain controversial.

Consumer groups lodge complaint about Shein's online nudging with EU Commission

Consumer groups lodge complaint about Shein's online nudging with EU Commission

Consumer advocates file EU complaint against Shein, revealing new evidence of unfair practices. The Chinese e-commerce giant is accused of pressuring users into unwanted purchases through manipulative design.

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Shein accused of ‘shaming’ customers into buying more than they can afford

Consumer watchdogs accuse Chinese fashion firm of ‘dark’ practices in formal complaint to European Commission

The Guardian - UK

Exclusive: EU countries to mull cabin baggage charges, longer air delays before compensation

Proposals to charge for cabin baggage and revise the standard for obtaining compensation in the event of delays are on the agenda when the 27 EU ambassadors meet in Brussels on Wednesday.

Getting a handle on cabin baggage: How confusing are the current rules, and what is changing (or not)?

The allowances, dimensions and costs for cabin baggage on British Airways, easyJet, Wizz Air and Ryanair

The Independent UK

European budget airlines’ hand luggage fees ‘violate EU laws’, say consumer organisations

The consumer groups argue that the fees for hand luggage contravene a ruling from more than a decade ago by the European Court of Justice.

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Chinese toys key culprit for EU's record-breaking alerts on dangerous products

Chinese toys key culprit for EU's record-breaking alerts on dangerous products

Cosmetics, toys and electrical appliances were the most common products flagged by the European rapid alert system, which recorded the highest ever level of notifications last year, with dangerous chemical content involved in roughly half of cases.

EU seeks safer toxin-free children's toys with stricter rules

EU seeks safer toxin-free children's toys with stricter rules

Harmful and toxic chemicals will be banned from toys to better protect children’s health, under new rules aimed at improving the safety of products sold in the European market.

Will European air passengers receive less compensation in the future?

Will European air passengers receive less compensation in the future?

The proposed update to European rules for obtaining compensation in the event of air travel delays could deprive 85% of passengers of compensation, according to consumer associations.

European Consumer Organization alleges game companies including Activision, Electronic Arts, Epic, and Ubisoft are 'tricking' consumers with premium in-game currencies

European Consumer Organization alleges game companies including Activision, Electronic Arts, Epic, and Ubisoft are 'tricking' consumers with premium in-game currencies

The org is calling on the European Commission to "stop the unfair practices" inherent in the sale and use of virtual currencies in videogames.

European video gaming majors Supercell and Ubisoft face a complaint for designing games that 'trick' gamers into spending more money

European video gaming majors Supercell and Ubisoft face a complaint for designing games that 'trick' gamers into spending more money

The world of video games “shouldn’t be a place where companies bend the rules to increase profits,” said the director of a consumer group.

EU consumer groups complain about 'manipulative' video game spending tactics

Video game companies including Epic Games, Electronic Arts and Roblox were hit with an EU consumer complaint on Thursday, accused of misleading gamers into spending money.

Radio France Internationale

EU Consumer Groups Slam 'Manipulative' Video Game Spending Tactics

EU Consumer Groups Slam 'Manipulative' Video Game Spending Tactics

European consumer groups on Thursday accused the world's biggest video game companies of "purposefully tricking" consumers, including children, to push them to spend more.

International Business Times

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Radio France Internationale

EU consumers challenge Meta paid service as privacy 'smokescreen'

Consumer groups from eight EU countries lodged complaints against Meta on Thursday, accusing the Facebook and Instagram owner of illegally processing user data and using its "pay or consent" system as a "smokescreen" for privacy breaches.

International Business Times

European Consumers Challenge Meta Paid Service As Privacy 'Smokescreen'

Consumer groups from eight EU countries lodged complaints on Thursday against Meta, accusing the US company of illegally processing user data and using its "pay or consent" system as a "smokescreen" for privacy breaches.

The Guardian - UK

Is Meta’s ad-free service just another way to make people pay for privacy?

The owner of Instagram and Facebook thought an ad-free subscription service would satisfy European data cops – some advocacy groups aren’t so sure

The Guardian - UK

Drinks firms face EU-wide complaint over plastic bottle recycling claims

Consumer groups issue formal notice to European Commission over ‘greenwashing’ claims that bottles are ‘100% recyclable’ or ‘100% recycled’

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The Independent UK

Want a climate-friendly flight? It's going to take a while and cost you more

Airlines are facing increasing pressure to cut their climate-changing emissions

Asharq Al-Awsat

Nintendo to Repair for Free Unresponsive Game Controllers, EU Says

Japanese gaming company Nintendo has agreed to repair for free beyond the legal guarantee period unresponsive console controllers following complaints from European consumer groups, the European Commission said on Tuesday. Nintendo found itself in the EU spotlight after the European Consumer Organization (BEUC) and nine national consumer groups in 2021…

Italy bans OpenAI's ChatGPT over privacy fears

Rome's sudden move reflects a growing sense of A.I. panic.

Crack down on OpenAI's ChatGPT now, groups urge U.S. and EU regulators

There's suddenly a coordinated pushback against A.I.'s rapid development.

The Guardian - UK

EU to crack down on greenwashing with ‘proportionate’ penalties

Draft plan addresses inflated claims about products’ environmental credentials

Asharq Al-Awsat

EU Court’s Wednesday Ruling on Record $4.4b Google Fine May Set Precedent

A ruling on Wednesday by Europe's General Court on whether Alphabet's (GOOGL.O) Google should face a record EU antitrust fine of 4.34 billion euro ($4.4 billion) for using its Android mobile operating system to quash rivals could set a precedent for other regulators looking into its business practices. Google will…

Heat or eat? Europe faces energy poverty

BRUSSELS: Europe is facing a major social test ahead of winter, as it juggles rising discontent, fuelled by soaring energy prices, and pressure to meet climate goals as the Ukraine conflict drags on.

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