- Report claims Gen Z and hybrid workers are using AI to take notes instead of attending meetings
- Users are seeing more promotions and earning higher salaries
- However AI might not pick up on nuance, tone or intent
Younger workers are reportedly favoring AI note-taking tools over attending meetings in person - with many saying this will allow them to focus on the work that matters.
New research from Software Finder found one-fifth (19%) of workers now frequently use AI tools to take meeting notes, with hybrid workers (26%) twice as likely to adopt them compared with in-person employees (13%).
Time savings (69%), reduced manual note-taking (41%) and improved record accuracy (27%) were highlighted as key benefits, but adopters are also seeing larger indirect benefits to their careers.
Can AI replace meeting attendees?
Software Finder's study found frequent AI note-takers are more likely to receive promotions (28%) than their counterparts (15%), while they also tend to earn higher salaries on average ($86,000 vs. $67,700).
Workers are saving over an hour each week just by using AI note-takers, but the usual concerns remain. Inaccuracy and loss of nuance (48%), privacy concerns (46%), data security risks (42%) and misinterpretation of tone or intent (32%) were among the most frequently cited.
One-quarter also noted an overreliance on AI, with 87% admitting that their workload would increase if AI note-takers stopped working. Still, 29% of workers say they’ve skipped meetings, leaving it up to AI – something that’s more common among Gen Z (43%) than millennials (30%).
Still, not all meetings are created equal, and some are more suited to AI note-takers than others. Brainstorming sessions (53%), project status and updates (45%) and strategic planning meetings (43%) are among the most suitable, with training/onboarding (39%) and team check-ins (37%) better when a human in present – unsurprisingly.
Although the data suggests that a shift away from in-person meetings might not be a bad thing, with workers able to exploit AI to cut out administrative work and focus on creative output, it’s still a line that needs to be navigated with care.
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