A woman called out Home Depot workers for doing too much, aka glazing her, when all she wanted was just some wood filler for a home project.
A TikToker who goes by B (@ommmm444) on the platform shared her strange encounter at the home improvement store.
“I was just in Home Depot and I didn’t realize you could get carded for anything in that store,” she begins. “But you can, and I just did for woodfiller.”
B says she gave the employee her ID, who told her that she “looks so young” and she “had to make sure.”
The TikToker took the compliment gracefully, but it went too far when another co-worker jumped in.
“Yeah, you really do just look so young,” B says the other employee added.
“You don’t need to sit here and stroke my [expletive], bro,” B says. “I know I don’t look 16. You’re doing too much. Let me pay for my $15 wood filler and let me leave.”
She called the move “excessive,” adding, “You’re not getting paid for this, bro.”
Do you really need an ID to buy wood filler at Home Depot?
In short, not necessarily. There doesn’t appear to be any official literature online that says wood filler is an age-restricted product. However, several viewers in B’s comments section shared their speculations.
Many who identified as Home Depot workers shared possible reasons B was carded:
- Substance abuse. The most widely shared explanation was that people inhale it to get high. While aerosol paints are often age-restricted because of people abusing them, several believed that people were also sniffing wood filler. It is unclear whether wood filler has the same effect as inhaling paint. However, wood filler can be solvent-based, and in some states, solvents require an ID to be purchased. One Reddit user asked this question in the r/self subreddit after they were also carded for purchasing wood filler.
- A suspicious or flagged transaction. One commenter wrote how “Home Depot is used by credit card thieves a lot, not because wood filler is dangerous to minors.” Sometimes, unusual activity (for example, a mismatch between payment method and ID) can lead to an ID request—even if it’s just a normal purchase. Though not standard, it’s within Home Depot’s discretion for security.
- It’s Home Depot’s system. According to one viewer, “The system literally makes you scan or [manually] input the consumer’s ID #. There’s literally no way to bypass it. It’s not that deep.”
Were the compliments necessary?
As for the unnecessary glazing B received, several thought she was taking it too seriously.
“I used to work at Home Depot and we only said ts because we were bored,” one user said. Another responded to B’s comment that the workers “weren’t getting paid” to compliment folks.
“We ARE getting paid for that they take it super seriously we have a weekly paper that goes out about the percentage of happy customers and if it’s below like 90% they’ll be so upset you just have to eat the customer out for that score to keep that job,” they alleged.
Another echoed, “That’s the thing we do get paid for good service they watch us all the time to see how we interact with the customers.”
A user who used to work for the home improvement store said it was because they are “desperate for human interaction.”
“Our computers make us ask for age, and yeah we all would join in on complimenting customers, it’s better than getting screamed at,” they said.
@ommmm444 daily npc encounter #homedepot #npc ♬ original sound – b
The Mary Sue reached out to B via TikTok direct message and Home Depot via email.
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