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Evening Standard
Evening Standard
World
John Besley and Josh Salisbury

X social media app and website back online after global outage

Thousands of users experienced issues with social media platform X, formerly Twitter, on Thursday morning.

Website Downdetector, which tracks online outages, showed thousands of people reported issues with the platform’s app and website. Almost 4,000 outage reports had been made to Downdetector as of 6am.

However, the site appeared to have returned to normal by 7am.

During the outage, some users attempting to log into their X accounts found their timelines are empty, with the home page displaying only the message: “Welcome to X!”

Some users appear to still be able to post tweets, as the hashtag #TwitterDown started trending within minutes of reports of the outages emerging.

However, tweets posted by others did not appear to be visible in users' newsfeeds.

Users also encountered loading issues on X Pro, formerly TweetDeck, with a message that said: "Waiting for posts."

The outage follows a technical glitch last week in which links were broken for a couple of hours, instead coming up with an error message.

It is the latest headache for site owner Elon Musk after the EU formally declared an investigation into the social media site over whether it had broken strict new rules aimed at preventing the spread of illegal content.

Elon Musk (Getty Images for The New York Ti)

The investigation, announced earlier this week, is the first of its kind under the Digital Services Act (DSA).

The new rules, which entered into force in November last year, require very large online platforms and search engines to do more to tackle illegal content and risks to public security.

The probe will focus on X’s efforts to combat the dissemination of illegal content in the EU, its efforts to counter information manipulation and measures taken to increase the transparency of its platform.

Penalties can even include a ban in the EU.

The platform said in a statement it would work with regulators, adding: "X is focused on creating a safe and inclusive environment for all users on our platform, while protecting freedom of expression, and we will continue to work tirelessly towards this goal."

Mr Musk bought the site in April 2022 and then rebranded it to 'X', after making drastic cuts to the company's work force.

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