A woman has urged others to help a person in need after seeing people walk past an elderly man crouched down in pain in Sainsbury's.
Vicky Wells, 42, spotted the man crouched over a bollard as she approached the Sainsbury's carpark in Upton, Wirral on September 7.
When she entered the store she said she saw him again and could see 'he was in a lot of distress and had tears rolling down his face'.
The NHS worker told the ECHO : "I was just totally shocked that people could see him outside and inside the shop struggling and they all just walked past him.
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"It only takes two minutes of someone's time to see if he was ok. If I was in that situation, then I would like to think someone would have the compassion to help me."
Vicky said she and another woman approached the man and she asked staff to fetch a chair and they also called a first aider.
She told the ECHO : "I asked him what was wrong and he told me that he had been suffering with his spine for years.
"At this stage, he was in a lot of distress and tears rolled down his face. I told him he needed to go to hospital."
The man told Vicky he had been visiting the hospital for years and had painkillers but still suffers with pain.
Vicky said: "I gave him some advice and he promised me that he would continue to fight to get the treatment sooner than later.
"But I did explain that the NHS is overstretched and struggling with the effects of the pandemic."
Despite offers of help Vicky said the man, who was picking up a paper at the supermarket, continued to shop but wanted to urge people to help if they see someone suffering.
She told the ECHO : "It's horrible seeing anyone suffering. I would try my best to help anyone in that situation."
Vicky added: "I just hope he gets the help he needs. It was so sad seeing him like that. I just wish I could have done more."
