Imagine you just opened your WhatsApp to check the messages and rather than messages you receive a message that your account is under review. WhatsApp says many accounts were placed under review while the platform checked account activity and device information to make sure they followed its Terms of Service.
Why Happened?
People were facing issues from Monday evening, around 8 pm IST. Affected users received the message saying their account is under review. And while the process was going on they were not able to access their WhatsApp account.
Why are Accounts Being Reviewed?
WhatsApp says it regularly checks accounts to detect spam, scam and misuse of the platform. These reviews are part of the company to keep the platform safe. WhatsApp said that because of these reviews, a lot of real users get affected. The company has not confirmed whether the issue that was recently faced by the users was due to any technical glitch or an automated review system.
What Is Users Call On This Review
Many users shared the issue they were facing on X and Threads. Many users said that their accounts were under review even though they had not broken WhatsApp’s rules. Some said the review caused loss in work as they depend on WhatsApp to communicate with their clients and colleagues.
Is an Account Under Review the Same as a Ban
No. A review means WhatsApp is checking the account before making any final decision. A permanent ban means the phone number can no longer use WhatsApp services. If your account does not violate any rule your account will be restored.
What to Do If Your WhatsApp Account
Firstly understand your account is under review or has been banned.
Step 1: Check the Notification
Look at the message shown on WhatsApp.
If it says “ Account under review” your account is being checked temporarily.
If it says” this phone number can no longer use WhatsApp”, your account has been banned.
Step 2: If your Account Is Under Review
If your account is under review, you don't have to do anything.
Most reviews are done within the 24 hour period .
If your account is still locked after 24 hours, open WhatsApp.
Go to settings > ask help from WhatsApp Support.
Step 3: If your account has been banned
If WhatsApp says your phone number can’t use the service:
Tap the “ Request a review” option on the screen.
Explain properly what is the reason why you are requesting for review.
Submit your request.
Step 4: Wait till the process is complete
WhatsApp says most account reviews are completed within 24 hours. The process may take longer.
Step 5: If You Use WhatsApp Business
Business account users have another option.
Visit Meta Business Support Home.
Select your business account.
Check the policy issue that was flagged.
Step 6: If You Still haven't recovered your account
If your account is still not recovered try these steps
Visit WhatsApp's official Help Center for more support.
How Can You Avoid the Restriction?
You should follow these rules.
Use only the official WhatsApp downloaded from trusted app stores.
Don’t use a modified version of WhatsApp.
Don’t use bulk messaging or automated tools that are not approved by WhatsApp.
Terms of Services and Community Guidelines should be followed by you.
This issue affected many users and they are temporarily not able to use it. WhatsApp says these reviews are important to keep the platform safe. The company has also acknowledged that genuine users may be affected.
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Frequently Asked Questions[FAQs]
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How many times can I request a review for a banned WhatsApp account?
WhatsApp allows a limited number of review requests per phone number. If your first appeal is rejected, you may get another chance, but repeated failed appeals can make the ban permanent.
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Will I lose my chat history if my account gets banned?
If you have backed up your chats to Google Drive or iCloud, you can restore them once your account is reinstated. Without a backup, chat history may be permanently lost if the account is banned for good.
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Does using WhatsApp Web or Desktop increase the risk of getting banned?
No, using the official WhatsApp Web or Desktop version does not increase ban risk. It is unofficial or modified apps that carry a much higher risk of triggering a ban.
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Can I still receive WhatsApp calls or messages while my account is under review?
No, when an account is placed under review, all features including messaging and calls are usually blocked until the review process is completed.
