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Evening Standard
Evening Standard
Jessica Knibbs

Turmoil at St Pancras as Eurostar disrupted due to broken down engineering trains

Second day of cancellations and delays at St Pancras for Eurostar and Southeastern

(Picture: PA)

Eurostar passengers and Kent commuters are facing another day of travel turmoil at St Pancras after engineering trains that were scheduled to help with repairs broke down.

On November 29 King’s Cross Eurostar travellers faced major delays and cancellations.

This was due to damage to overhead wires between Stratford International and Ebbsfleet International, which also affected Southeastern trains.

Now more delays and cancellations have been reported on these lines with no certainty when they will be up and running again.

Southeastern train cancellations and delays

Southeastern trains were also disrupted due to the broken-down trains.

“The lines between Ebbsfleet International and St Pancras are blocked because of broken-down trains used in the overhead line repairs last night,” Southeastern said in a tweet.

It added: “We don’t yet have an estimate when any of the lines will be able to open.

“We are currently working to arrange an hourly train service between St Pancras and Ashford.”

Eurostar cancellations and delays

Eurostar tweeted: “We are experiencing some delays as part of the track is temporarily closed in the UK.”

Inbound trains were also disrupted with the first arrival to London St Pancras from Paris, due at 8.30am running one hour late “because of an animal on the tracks”, according to Eurostar.

Frustrations were felt by many, with some airing their grievances online.

One user wrote on Twitter: “Let’s get customer service right when passengers aren’t on trains. Cancelled train last night, delayed train today – and kicked out of lounge despite no one able to access the platforms. And limited information. You can do better.”

With another adding: “@Eurostar your web and app didn’t allow me to change the cancelled tickets. Had to buy new ones for nearly £400. Now, I’m on the train that was supposed to run. 30 min delay already but no mentioning of still not fixed track at 5am when I arrived to St Pancras?! What’s on earth?!”

Unfortunately, passengers who are able to get to Brussels on Eurostar will face further travel disruptions due to a national rail strike extended to Thursday December 1.

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