Passengers were trapped on a packed Jubilee line train for three hours on Monday night due to an electrical fault.
The faulty train was stuck between Westminster and Waterloo stations on Monday night, trapping passengers on their peak-time commutes home.
One passenger, Nadine A, who captured the incident and posted the footage on Tik Tok told the BBC: “For about an hour or more we had no updates at all, not even from the driver, because the power was out.”
Nadine A said she was eventually given an update over the intercom to explain there was an electrical problem in another carriage.
She told the BBC: "After about 40 minutes, they tried to continue the journey towards Westminster, but the train stopped again and you could feel something was not right.
@nnaaddzz8 @Transport for London hey can I get compensation for life for this PTSD event thanksssssss - london for life though #london #tube #transport
♬ original sound - SAINTED
"The driver repeated the same message about needing to check things.
"Then they told us the train would reverse back to Waterloo instead of continuing forward but on the way back, the train broke down again and the electricity just shut off completely."
Passengers were eventually evacuated off the train by members of the British Transport Police and prompted to walk along the tracks to leave via a station exit.
Nadine posted a further video on Tik Tok showing she had been charged for a double fare of £16.25 total by TfL today as a result of the delays last night.
Severe delays on the Jubilee line continued on Tuesday morning, while the service was part-suspended between key commuter stations, London Bridge and Green Park, due to the fault.
The line is still experiencing severe delays due to the fault.
TfL told the Standard: “We apologise to Jubilee line customers who were held on a faulty train yesterday evening and to those customers whose journeys have been disrupted by this incident, which involved the incident train and an additional faulty train.
“Engineers are working as quickly as possible to restore a good service on the line.”
