A tourist from the Philippines collapsed and died during a ride at Hong Kong Disneyland, prompting the amusement park to temporarily suspend the attraction involved until later this month.
The 53-year-old man with a heart condition was on the Frozen Ever After ride with his wife when he lost consciousness at around 10am on 29 August. He was taken to hospital, where he was declared dead in less than two hours.
An initial investigation showed the incident was “not related to ride safety", the park said, but the ride was suspended until 19 August due to "operational adjustments”.
The Filipino tourist's wife immediately informed staff after the man passed out during the ride, local media reported.
A Disneyland spokesperson told the South China Morning Post that cast members arranged for a first aider to check on him and perform CPR as the boat was preparing to dock.
The tourist was taken to North Lantau Hospital, which is located on the same island as Disneyland and close to the city’s international airport.
“The resort deeply regrets the passing of the guest and will do its utmost to provide necessary assistance to his family,” the spokesperson said.
The tourist reportedly had a history of heart disease and high blood pressure which required him to take regular medication.
The Philippine Consulate General in Hong Kong confirmed the incident over the weekend and said it was assisting the family in repatriating the man’s body.
“The consulate general continues to coordinate with the local authorities and institutions concerned while respecting the family’s privacy during this difficult time,” the Philippine Department of Foreign Affairs said.
The Frozen Ever After ride, part of the World of Frozen land, has been operational since late 2023.
The ride is open to guests of all ages and heights, but pregnant women are advised against going on.
