- Asda has announced a major partnership with retail technology giant Ocado to significantly enhance its online grocery service for customers.
- The collaboration will see Ocado’s Smart Platform technology rolled out across Asda’s website, app, in-store picking, and home delivery operations.
- The initiative is set to begin in 2027, starting with an upgrade to the supermarket’s website and online shopping experience.
- This strategic move forms a crucial part of a wider turnaround plan at Asda, led by executive chairman Allan Leighton, aiming to improve customer experience and efficiency.
- Asda will retain full control of its customer offer, pricing, and online operations, with existing fulfilment methods continuing alongside the new technology.
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