Artificial intelligence is often promoted as the technology that could transform workplaces and even replace some jobs. But what happens when employees finally get access to one of the industry's most advanced AI models and walk away feeling less convinced than ever?
That's the debate unfolding on Reddit after one user claimed their company gave their team access to Claude Fable, Anthropic's AI assistant, expecting it to improve workflows. Instead, the employee said their first experience with the chatbot reinforced their belief that AI is still far from replacing human workers.
A simple tech support question sparked frustration
Posting on Reddit's r/cscareerquestions forum, the employee said they decided to test Claude with what they described as a straightforward IT support problem. They asked the chatbot how to perform a deep uninstall of Microsoft Project without removing cached credentials, noting that they already knew the correct solution and simply wanted to see how the AI would respond.
According to the Redditor, things went wrong almost immediately. The chatbot first provided a link that no longer worked. After the user pointed that out, Claude suggested searching for an application by name. But the employee discovered the application had reportedly been discontinued in 2019.
The Redditor then informed the AI that the application no longer existed.
Instead of correcting course, they said the chatbot offered another solution that focused on clearing the Windows credential cache, the very step the user said they had explicitly ruled out in their original prompt.
