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Fortune

Sasha Rogelberg

Starbucks CEO Brian Niccol says a Reddit thread about people interviewing at the company convinced him his ‘Back to Starbucks’ plan is working

Brian Niccol Starbucks Reddit

Brian Niccol sits in a white chair wearing a suit. "Fast Company" is written on the screen in the background. (Credit: Eugene Gologursky—Getty Images for Fast Company)

“If you don't like customer service, you're probably not going to like working at Starbucks. We're in that transition of getting people to understand that,” Niccol said. Read More

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