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Daily Record
Daily Record
Paul Behan

South Ayrshire care home given more time to make improvements

An Ayrshire care home has been given more time to make improvements to its patient care.

The Care Inspectorate saw signs of progress when they made an unannounced visit to Templeton House, in Ayr, earlier this month.

The home in Racecourse Road had been given a number of requirements to meet by the scrutiny body following a previous inspection last year.

And while one requirement, relating to management of controlled drugs, was met, other areas have been ‘continued’ so that progress can be “established” and examined at a later date.

An extract from the Care Inspectorate report said officers spoke with six residents during the inspection, all of whom were “happy” with the quality of the service.

In terms of the management of controlled drugs, the Care Inspectorate said: “We concluded that the improvements achieved by the staff team had contributed to the safer management of medication for people experiencing care.”

The Care Inspectorate also noted that daily activities at the home prompted “upbeat interactions” between staff and residents who “clearly enjoyed each other’s company.”

Residents who preferred to remain in their rooms and those who were unable, or unwilling, to join in with group activities had also been offered “one-to-one time.”

The Care Inspectorate said they would “continue” this as an area for improvement.

Another aspect of patient care related to opportunities for staff to express their views with feedback, designed to "support improvement."

The Care Inspectorate decided that it would also be “continued” and looked at again in the future.

Their report said: “We saw evidence of suggestions from staff that had been followed through. Staff told us the manager was approachable and had an ‘open door’ which staff appreciated.

“Staff had been provided with better opportunities to express their views and influence improvement in a range of ways.

“These had included team meetings, a staff survey and the new team forum, the purpose of which was to gain feedback from the wider staff team.”

In addition, the recording and communication of actions, relating to adverse events, and how staff resources are “calculated” were also ‘continued’ so that they become “fully established.”

Templeton House is registered to provide a service to a maximum of 69 older people.

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