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Chronicle Live
Ben Hatton, PA & Tim Walker

Royal Mail accused of rotating streets it delivers to, with some people having letters delayed

A Labour MP has said that Royal Mail delivery offices across the country are deciding each day which streets will not receive letters. Barry Gardiner (MP for Brent North) told the House of Commons it was due to a “failure” in restructuring.

Mr Gardiner told MPs: “Royal Mail delivery offices around the country are having to decide which street to rotate this morning not to get their letters. This is because there has been a wholesale restructuring going on in Royal Mail, which was by agreement for about 1,400 managers, in fact, but there’s now a further 900 delivery office managers who are being made redundant.

He added: “The strain is showing in the service delivery. So, could we have an urgent statement please from the Business Secretary about the failure of the senior management in Royal Mail to implement a restructure that actually delivers service for the people of this country?”

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Concerns highlighted by the Labour MP will now be raised with Business Secretary Kwasi Kwarteng. It follows the news on Wednesday that Royal Mail managers have voted to strike in a dispute over jobs.

Commons Leader Mark Spencer commented: “Royal Mail is an organisation which I know delivers, quite literally, for our constituents up and down the country. People deserve their mail to arrive on time and I know lots of businesses and individuals rely on that service. I will make sure the Secretary of State is aware of his comments.”

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