A mum-to-be due on Christmas Day was turned away from using use Royal Mail toilets at a delivery office - and was ashamed to wet herself on the way home.
Pregnant Chelsea Hastie, 23, is due to give birth on Christmas Day and was desperate for the loo as she collected a parcel from a delivery office.
But when she asked if she could use the toilet, workers told her it was for Royal Mail staff only.
Chelsea, of Newport, Gwent, said: "I was dying for the toilet and when I went to collect my parcel I said, ‘Excuse me, could I use the toilet?’
"The man said: "No". I explained that I was eight months pregnant, but he didn’t even say sorry."
Chelsea asked a second worker as she sat outside the office, but was again told "no".
Chelsea said the pressure of the baby sitting low on her bladder caused her to wet herself on the way home from the Newport city centre delivery office.
"It’s embarrassing. I was crying so much later,” she said.
Her father Desmond Hastie said her treatment was "disgusting."
"It’s dreadful, she’s eight months pregnant. She told the worker she was busting.”
A spokeswoman for the Royal Mail said: “We’re very sorry to hear about this customer’s experience. We will ensure that we discuss this incident with our colleagues.”
