Buckingham Palace reacted with caution after receiving an email from an unknown media company requesting they be involved with Prince Harry and Meghan 's new Netflix docuseries, it is reported.
An email is understood to have been sent from the Sussexes to the Palace for their new bombshell project.
However, officials reportedly could not find an outright sign that the correspondence was actually sent from the the royal couple for 'Harry & Meghan', and so they treated it with care.
The Royal Family 's media team also sought to confirm the authenticity of the message, and contacted both Netflix and Archewell, Harry's production company, but apparently received no reply.
A senior palace source had insisted that Buckingham Palace, Kensington Palace and members of the family were not approached for comment on content in the series.
The source in the royal household has gone on to dispute the written statement which appeared on a black screen at the start of episode one outlining that, “Members of the royal family declined to comment on the content within this series.”
Kensington Palace also confirmed that it did receive an email purporting to be from a third-party production company, which included an unknown organisation’s address.
They attempted to verify its authenticity with Archewell Productions and Netflix, but never received a response.
A source said: “In the absence of this verification, we were unable to provide any response. The substance of the email we received also did not address the entire series."
An insider has now revealed that a blunder, previously made by Prince Harry, is what caused staff at Buckingham Palace's media team to be particularly cautious about dubious requests for comment.
One insider told the Mail on Sunday : "There is a lot of caution, of course, and there are two words to explain that: Greta Thunberg."
In two unguarded conversations on New Year's Eve and January 22 in 2020 - while the family were in Canada - Harry believed he was speaking to Greta Thunberg and her father.
In an embarrassing blow for the Duke, he was actually duped into having a conversation with the teenage Swedish climate change activist.
In reality, he was conversing with notorious Russian pranksters, after replying to an email sent by Vladimir Kuznetsov and Alexey Stolyarov, who go by Vovan and Lexus.
The prince even gave them his personal email and phone number, shockingly ringing the pair back from his own mobile phone.
During the conversations, which the scammers broadcast on social media, Harry openly criticised former-US President Donald Trump.
He told the scammers that the President had 'blood on his hands' over his climate change credentials, discussed Megxit, and even revealed to the pair stories about his break away from the Royal family.
Following the call, Stolyarov told The Sun: "His staff must have forwarded him the email. Probably the emails were transferred through many people before he got it.
"We were shocked when he emailed us. No one ever checked us out to see who we really were."
Following this incident, Palace operators have been on high alert ever since.
The Russian hoaxers' previous victims include music legend Elton John and US Democratic presidential candidate Bernie Sanders.
