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The Guardian - UK
The Guardian - UK

New cost efficient service – Citizen Portal – launched for local authorities

In response to feedback from local authorities and the Department of Health's Personalisation Agenda milestones, shop4support has refined its pricing structure and developed a new offering for local authorities called the Citizen Portal which:

• Is simple to understand, with all costs structured in one place
• Is available at a much lower cost
• Enables local authorities to achieve their Department of Health milestones and the recent ADASS guidance on managed budgets

However, unlike other systems, the Citizen Portal builds upon this by providing a fully functioning online marketplace with rich and detailed content, allowing citizens to make more informed decisions about the services available to them and ultimately take control of their own lives. The Citizen Portal has three core aspects as shown below:

Core Aspects

Providing citizens with:
• Local online eMarketplace

• My Account - Budget Manager

• My Life - Building Social Capital

Benefits

• A solution that can be tailor made to the needs of citizens within a specific locality

• Choice and control for all citizens

• Stimulates social interaction

• Free to citizens

The three key benefits of the Citizen Portal for Local Authorities are:
• Substantially lower setup and operating costs than previously, plus quick delivery - the Citizen Portal will typically be fully live on the internet three months after the start of the project

• Zero ongoing costs for providers. The Citizen Portal solution offers a no risk and cost route for local authorities nominated providers to open their doors to an online community and sell their products and services

• An entry level for local authorities of only c.£45,000, for a package that still significantly more functionality and usability than other portals and resource directories

Not only does the Citizen Portal offer these financial benefits to local authorities, it can also help them achieve several of the Department of Health Personalisation milestones. Find out how here.

For more information about shop4support's Citizen Portal email info@shop4support.com today

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