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Evening Standard
Evening Standard
National
Arielle Domb

Nearly a million jobs in London may be changed by AI - which jobs are most at risk?

Nearly a million jobs in London could be changed by AI, according to new research conducted LiveCareer UK.

The online CV company has created a report detailing the most at risk jobs, as well as offering advice to those who want to upskill or pivot in their careers.

“As AI takes over repetitive, rules-based tasks, it’s also opening the door to entirely new kinds of jobs,” the report said.

“New roles include AI trainers, ethicists, human-AI collaboration specialists, creative strategists who harness AI tools, prompt engineers, and data quality supervisors. These positions reflect a broader shift in how we work, not a battle between humans and machines, but a collaboration.”

What jobs are most at risk of being replaced by AI?

10) Warehouse workers

Up to 20,600 warehouse jobs in London may be at risk due to AI tools, LiveCareer UK says

Companies such as Amazon and Ocado have developed highly automated warehouse systems that deploy AI-powered robots, LiveCareer UK says.

The online CV company proposes that warehouse workers consider roles in supervising, maintaining equipment or overseeing the flow of goods. Understanding logistic software and efficiency standards are also helpful skills.

9) Paralegals and legal assistants

According to LiveCareer UK, 22,200 legal admin roles in London could be impacted by AI advancements.

AI is already infiltrating the legal work, deployed in tasks such as reviewing contracts and identifying risky clauses.

Roles in legal technology, such as legal operations or legal tech consulting, could be a safer career pathway, according to LiveCareer UK.

It says: “If you have a solid background in law, consider branching out into project management, litigation support, or compliance positions within the growing tech sector, where legal knowledge is constantly in demand.”

8) Proofreaders and copy editors

LiveCareer UK expects 22,100 editors in London to be impacted by AI advancements.

With AI tools increasingly being deployed to streamline the editing process, LiveCareer UK suggests that editors consider strategic roles in content marketing, creative direction, or communications.

It says: “While high-level creative editing and content direction will always need a human touch, the more mechanical aspects of editing are being handled by AI at an impressive pace.”

7) Retail cashiers

LiveCareer UK estimates that AI tools could displace up to 26,000 retail cashiers in London.

Self-checkout kiosks are already ubiquitous, with AI-powered surveillance systems replacing traditional cashiers.

LiveCareer UK suggests that retail cashiers consider retail management or customer experience roles.

6) Fast food and restaurant workers (frontline roles)

42,000 frontline food workers in London may be impacted by automation, including to LiveCareer UK.

With fast food corporations such as McDonald’s already testing robotic fry cooks, AI-powered drive-through assistants, and self-cleaning machines, it’s clear that fast food workers are at risk of losing work to AI.

However, LiveCareer UK says that “there's still a strong need for people in roles that involve creativity, customer interaction, and complex decision-making.”

Frontline hospitality workers may want to consider mangerial roles within the hospitality industry or look into food service tech roles, LiveCareer UK says.

5) Customer service representatives

Approximately 58,600 customer service representatives in London will be affected by automation, according to LiveCareer UK’s predictions.

AI-powered chatbots have made simple customer service requests easier, with a set script enabling virtual assistants to seamlessly complete tasks.

LiveCareer UK suggests that customer service representatives consider roles with higher levels of expertise and empathy, such as customer relationship management, technical support, or client training. Upskilling in areas such as troubleshooting and product knowledge is also advised.

4) Market research analysts (entry-level)

An estimated 63,100 junior analysts in London could be impacted by AI developments.

AI tools are good at handling data collection, running statistical analyses and finding patterns, with platforms like Tableau (with AI features) and Google’s Looker Studio regularly used for these purposes.

LiveCareer UK says, “To stay relevant, shift toward roles that blend analytical thinking with strategic decision-making, such as business analyst, data scientist, or strategy consultant.”

“Learning how to turn raw data into actionable insights will set you apart in a market that values both tech fluency and human judgment.”

3) Data entry clerks

LiveCareer UK, predicts that 95,100 data specialists in London will have their work impacted by AI.

Machine learning and optical character recognition (OCR) systems are now able to take ata from physical documents, emails or websites with high accuracy and minimal involvement. This means that companies can use automated processes as opposed to relying on mannual input, where the risk of error is higher.

LiveCareer UK suggests that data specialists consider data analysis and data management, as well as strengthening their skills in tools such as Excel, SQL, or Python for data manipulation and analysis.

2) Bookkeepers

LiveCareer UK anticipates that 153,800 bookkeepers in London will be impacted by AI.

AI tools can streamline bookkeeping tasks, with accounting software like QuickBooks and Xero already common. However, LiveCareer UK says that bookkeepers can consider adjacent roles such as being a financial analyst, auditor or financial consultant.

“Enhancing your skills in financial modelling, budgeting, or data analysis will set you up for success in the evolving financial landscape,” it says.

1) Telemarketers

227,500 telemarketers in London could be at risk of being replaced by AI.

Cold callers usually follow a script, which lends itself to be handled by an AI system. As automated dialers become more common, LiveCareer UK proposes that telemarketers prioritise relationship-building and strategic thinking, “situations where empathy, instinct, and a personal touch still matter”.

It suggests that telemarketers consider shifting into digital marketing tools, CRM systems and social media.

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