CHARLOTTE, N.C. — Asheville firefighters continued going door-to-door with supplies of water Saturday after a huge outage that city officials blamed on frigid temperatures that shut down a water treatment plant.
About 38,000 south Asheville customers lost water or were advised to boil what came through their taps after the Dec. 24 shutdown, the Associated Press reported. The plant was restarted on Wednesday, but officials said it would take time for the water system to return to normal.
On Twitter Saturday, city officials urged customers who have water to limit what they use.
“That keeps more water in the system, which keeps pressure up and helps us recharge the entire system faster,” officials said on the site.
On Friday, city officials apologized on Twitter for what they called the water shortage crisis.
“We understand the frustration caused by the impact this has caused to your day-to-day life,” officials posted on Twitter.
Asheville Fire Department staff will keep taking water to those in need on Saturday and Sunday, officials said on the Asheville website at 6 p.m. Friday.
Emergency responders have delivered water to at least 1,200 residents, city officials said.
Starting Saturday, residents still without water can request delivery by calling the city’s Water Resources customer service line at 828-251-1122.
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