Mangaluru: Food safety officials executed a surprise raid on a KFC outlet located at the City Centre mall on KS Rao Road in Mangaluru.
The inspection was prompted by a customer complaint alleging that an online order from the restaurant contained spoiled, foul-smelling chicken.
During the operation, officials thoroughly inspected the outlet's kitchen, storeroom, and cold storage units, ultimately sealing off the establishment's go-down. Food samples were collected on-site and dispatched to a laboratory for comprehensive testing.
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According to officials from the Food Safety Department, further legal and administrative action will be determined once the official laboratory findings are released.
Subsequently, the Food Safety Department expanded its drive across Mysuru city and district, seizing 9 kg of expired chicken from Rio Meridian Hotel, 68 kg of meat from Grand Mercure Hotel, and 4 kg of mushrooms from Q Star Hotel. Further investigation into the matter is underway.
Responding to the incident, KFC said, "As a responsible brand, KFC is firmly committed to providing high levels of food safety, quality and hygiene. The information circulating doesn’t depict the true facts. We source high-quality chicken from reputed suppliers across the country and actively comply with FSSAI guidelines, along with certain global quality standards, to serve quality food to our customers."
"The chicken we serve and store is as per norms and is prepared in-store every day, and each piece undergoes multiple stringent quality and safety checks from the suppliers’ farm to the consumers’ plate. We’re fully cooperating with the concerned authorities and are reviewing the matter in accordance with applicable legal and regulatory requirements. Any customer who wishes to know more about KFC’s strict kitchen procedures and safety protocols can contact the restaurant manager for a kitchen tour," it added.
