A Just Eat delivery driver stole a cat from a customer's building and claimed he needed it to catch mice at his restaurant.
The customer claims he made off with the pet after he delivered food to her Paris apartment block.
The customer, Caroline Simon-Provo, claims the driver later claimed he took the feline to deal with a mouse infestation at the restaurant he worked at.
Security footage of the incident shows a man leaving the building with a delivery bag and a cat in his arms on Tuesday evening, the Daily Star reports.
It is believed the cat belonged to her building’s caretaker, who noticed it missing shortly after the delivery took place.
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"We called the police straight away the next morning after seeing the video," Ms Simon-Provo told The Independent.
"We also contacted Just Eat at 8 am but didn’t hear anything from them so we went to the restaurant at 10:30 and waited until someone arrived.
"When the employees arrived they called the boss, who it turns out was the one who did the delivery the night before.
"He said he found the cat in the street and took it because he had mice in his restaurant, but the video clearly shows him leaving the building with the cat.
"We didn’t hear back from Just Eat until 4 pm, by which point the cat could have completely disappeared.
"They took a long time to react when the situation was urgent. Luckily the cat is fine, that's the main thing, but what a crazy story."
After a search, the poor cat was found "shaking in a corner" of the restaurant and was returned to its rightful owner.
The takeaway giants have confirmed that they are investigating the incident.
A spokesperson for Just Eat said: "We hold ourselves to high standards and expect all of our restaurant partners to act responsibly at all times.
"As such, we were concerned to hear about this incident. We are investigating this as a priority with the restaurant partner involved and are also speaking to the customer offline."
The restaurant, a pizzeria in the west of Paris, was not available for comment.
Ms Simon-Provo asked that the restaurant's name would not be published, as she fears online recrimination for the owner and staff.
The incident was reported to the police and a formal complaint has been lodged.