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Daily Mirror
Daily Mirror
National
Matt Spivey & Alahna Kindred

'I have to wipe mice droppings off kitchen counter every morning in rodent battle'

Residents have told of how they have to wipe mice poo off their kitchen counters every morning as they say the housing association hasn't addressed the infestation.

Kirsty Barker, 32, grew up on Exmouth Estate in East London with her mum Marianne and says residents face a daily battle with mice and cockroaches.

Residents have also spoken of how they deal with constant flooding and sewage leakages.

Kirsty has decided to take it into her own hands to challenge Swan Housing Association which she claims has neglected tenants' needs.

She also told of her heartbreak watching her 67-year-old mother's mental health decline and the clumps of her hair fall out due to stress, MyLondon reports.

This image shows a mice Kirsty found in her mother's bathroom (Kirsty Barker/BPM MEDIA)

The estate was taken over by Swan Housing Association in 2006 from Tower Hamlets council.

Images of dead mice, cockroaches, exposed wires, flooding and sewage paint illustrate the reported conditions the residents live in.

Jackie Clarke, a resident, says she has to wipe mouse droppings off her kitchen counter every morning before making breakfast.

She said: "They tell us that no one else has been moaning but us, we thought that we were the only ones complaining.

Kirsty Barker is now trying to get the housing association to address the reported neglect (MyLondon/BPM MEDIA)

"I was knocking on people's doors asking if they had mice and they'd say yes, so it's not just us facing the infestation.

"I can't stand it anymore. At one point I was going down to the pound shop every day to buy gloves, mice traps and disinfectant to get the smell out and then by the next morning it went back to how it was before.

"I prefer the mice to the cockroaches, though, because at least I can see them crawling."

Swan Housing Association took over the Exmouth Estate in 2006 from Tower Hamlets council (MyLondon/BPM MEDIA)

The estate is home to a mix of elderly and young families as fears grow over the health implications of rodents and sewage issues.

Kirsty said: "The sad truth is that Swan Housing are careless and neglectful in all matters relating to their housing. The Exmouth Estate is slovenly and dilapidated.

"It currently houses over 200 people, but the environment and properties are left in squalor due to neglect and lack of care.

"Residents of Exmouth Estate have been left to live in degrading and unsafe conditions ranging from vermin infestations spanning over a 4 year period, missed asbestos through regeneration works, issues with plumbing leading to severe flooding along with sewage pouring out of toilets and kitchen sinks and the list goes on."

Elaine Quirk, who lives in the block opposite Marianne, added: "You go onto the landings and there are mouse boxes everywhere, but then they tell us there's not a problem, well if there's not a problem then what are they there for? On this estate, it feels like fighting a losing battle. They just don't want to listen to us.

"I've got cockroaches coming up through the sink. I normally have to put my stopper in a sink at night to stop them from getting into the flat, no matter how many times you try and get rid of them they keep coming back."

Kirsty said: "They've let tenants down and they've put their health at risk. What lengths are Swan prepared to go to before they listen to us?"

She added: "I've told Swan Housing Association that unless we get kitchens replaced, pest control in place properly ie. the whole block is done, compensation for service charges and now compensation for people's health then we'll have to take it further."

A spokesperson for Swan Housing Association said: “We are aware of the concerns raised by some residents about the conditions and upkeep of the Exmouth Estate and we are sorry that that the maintenance of the estate has fallen below standard.

We met with a group of customers on site last week to discuss their concerns and have implemented an extensive three-month improvement plan, immediately prioritising reported vermin problems. We will also undertake a comprehensive communal cleaning and repairs programme, starting on 6 June 2022. Weekly drop-in sessions have been arranged every Tuesday so that residents can speak to a manager about any further concerns.”

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