All she wanted was some cute goodies–not a lecture on store credit. A fed-up shopper on TikTok says she’s officially breaking up with T.J. Maxx after being ambushed (again) by employees pushing the store’s credit card. Her rant hit a nerve with viewers tired of capitalism’s favorite duet: “Would you like to save 10% today?” followed by “No means nothing to corporate America.”
Ashley’s (@ashleydarkmoon) two-minute-long tirade on TikTok has reached almost 300,000 views in just five days, with even some updates on the drama afterward. In the original viral clip, Ashley begins strongly by saying, “After today, I am done shopping at T.J. Maxx. I am so [expletive] sick of cashiers trying to throw the credit card down my throat.”
While this question might annoy anyone on a normal day, most people get it over with by just saying “no, thank you.” However, it seems T.J. Maxx employees have been trained to refuse no as an answer. Ashley then gets hounded by another employee, the assumption being that it’s a manager or supervisor. The manager asks, “Why not?” and even with Ashley repeatedly saying she doesn’t want another credit card, the employee keeps insisting, fueling the belief that the corporation forces its employees to keep pushing.
Does T.J. Maxx Force Their Employees to Sell Credit Cards?
It seems Ashley isn’t the only one who has complained on TikTok concerning the T.J. Maxx Rewards card. Just some months ago, Kim Hein (@kimhein6) posted a TikTok that got 829,000 views. She shared that some employees push it so hard that customers don’t even know they’re being coaxed to sign up for a credit card. Using ‘rewards program’ as a label instead of a credit card is false advertising. Kim says, “Stop saying store card and say credit card. This is going to impact your credit.”
Even more baffling is the fact that these employees don’t receive any commission or benefits from selling these cards. A T.J. Maxx employee, Bena (@benasolomon), posted a clip where she shares, “We as the cashiers don’t get anything for you opening a credit card…There’s a weekly goal for the store for how many cards we have to get and the pressure comes from management and higher-ups. So, if I’m selling my soul to you trying to get you to open a credit card, it’s because I can’t handle my manager calling me from the office every five minutes, asking me if I got a credit card.”
@ashleydarkmoon @TJ Maxx stop firing your workers for not selling your shitty credit cards #crashout #venting #fyp #tjmaxx #viral ♬ original sound – ????ℯ? ??✨
Other Shoppers Weigh In
A viewer seems to corroborate the fact that tricky wording is used when peddling credit cards. She says, “They almost got me one time by saying ‘Do you want to join our rewards program?’ That should be illegal!!”
Another shares, “Managers literally say ‘don’t stop at the first no! Counter them’ it’s insane.”
However, a lot of comments center around employees begging the TikTok creator to call corporate and complain, hoping that will stop the entire thing. One viewer says, “Retail worker here, everyone PLEASE start making these posts. We don’t want to ask. We want free of card hell more than anyone. I swear. Corporate just needs to hear it from y’all.”
Interestingly enough, Ashley did email corporate and said in another video that all she received was a generic email response saying that she needs to call them.
The Mary Sue reached out to Ashley via TikTok message and to T.J. Maxx via email.
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