An Augusta, Georgia, cosmetologist gets a call from a woman who wants her hair highlighted before a wedding. However, the woman walks out without paying, leading to a police report.
In a video with over 1,000 views, TikToker Emely Coyoc (@edgyhairbyemy) says the woman called “last minute” to book an appointment the same day she would attend a wedding in town. Coyoc books the appointment for 9 a.m., but the woman arrives 15 minutes late.
While the woman booked a partial highlight, she changed her mind and requested a full highlight when she arrived at the salon. The full highlight service takes longer than the partial.
Coyoc asks the woman for an inspiration picture, and she shows her a neutral blonde Coyoc did for a previous client.
“We always ask for an inspiration picture because for me, a platinum is basically white, but a platinum for somebody else could be something different,” she explains.
Coyoc acknowledges the woman’s requested tone and color, and foils her hair. However, the woman’s attitude changes after Coyoc’s co-worker washes out the toner.
Why did the woman leave without paying?
As Coyoc works with another client, her co-worker approaches her and says the woman angrily snatched the blow dryer from her.
“She goes, ‘She wants to talk to you. She snatched the blow dryer away and said that she needed to leave,'” Coyoc recounts. She notes that the appointment ended at 1 p.m. and the wedding was at 2 p.m., just 10 minutes away.
When Coyoc asks the woman what’s wrong, she insists that her blonde looks “orange.”
“She goes, ‘You don’t see my hair? It’s orange,'” she says. While Coyoc says the hair did not have an orange tone, she offers for the woman to come back to the salon after the wedding to re-tone the hair ashier.
The woman agrees to return to the salon the same evening.
As she walks towards the entrance, she asks Coyoc how she should pay her. Coyoc gives her a Venmo QR, but the woman suddenly bolts, saying her Uber has arrived.
Did the hairstylist file a police report?
In a part two video, Coyoc says she waited at the salon until the agreed-upon time to fix the woman’s hair. However, she never shows up.
She shows a screenshot of a text chain, asking the woman to pay $240 for the service, and asks whether she plans to stop by the salon to be retouched.
“$240???!?! My hair is a disaster!” the woman responds, berating Coyoc and calling her “unprofessional.” She tells Coyoc that she won’t return for a touch-up and refuses to pay the $240 for the service. She even suggests sending the bill from another salon to Coyoc to cover the cost of “ruining” her hair.
Coyoc notes that during the appointment, the woman bragged about her high-paying finance job in New York.
“At the end of the day, I did call the cops. I did file a report,” Coyoc shares. “So, I did file a warrant for your arrest for theft of service.”
In Georgia, business owners can file a criminal warrant against customers who refuse to pay for services, according to Clement Law. Then, a judge will review the application and hold an initial hearing before issuing the warrant.
How did viewers react to the woman walking out?
In the comments, viewers praise Coyoc for escalating the situation to the police and not allowing the woman to get away with not paying.
“100% scammer, I know you didn’t [expletive] her hair up,” one writes.
Another viewer says, “This is soooooo crazy omg, definitely seems like it was calculated now! I’m so sorry this happened to you, you did amazing for me that day, don’t let her make you question or doubt your work! I’m so happy you filed the police report because that is like robbery for real!”
“How sh-tty !!!! You deserve better. Don’t let this dip your motion,” a third adds.
@edgyhairbyemy Lady runs out on her hair service bill pt1 #augustaga #hairtok #scammed #augustasalon ♬ original sound – edgyhairbyemy
The Mary Sue reached out to Coyoc and the Richmond County Sheriff’s Office via email for further comment.
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