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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

How to rescue a file that disappeared

I recently sharpened a wonderful picture of my two boys using Photoshop Elements but it wouldn't save as "the file is locked". I OK'd and quit, but the file has completely disappeared. How can I get it back? Mark Serlin

Retrieve it from your backup? Even if you don't have one, you should at least have a local copy. It's a really bad idea to do any manipulation on an original file: you should always work on a copy. Otherwise you can try an "undelete" utility to see if anything can be recovered from your hard drive. Two free examples are Restoration and Undelete Plus, and there are lots of commercial programs with free trial versions. Alas, the more you have used the drive, the greater the chance that the file sectors have been re-used, and the less chance you have of recovering the image.

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