Riot Games tries to keep its games in top condition, and VALORANT is no exception. The game receives frequent updates that feature new content and bug fixes to ensure a smooth gameplay experience for all players.
Despite all the efforts, however, you may encounter various error codes in VALORANT that prevent you from logging into the game. Most of these errors can be resolved by following simple troubleshooting methods, but you may need to open a support ticket for recurring errors that you cannot seem to fix.
In addition to providing technical assistance, you can utilize the ticket system for a limited number of topics. Accidental purchases, ban appeals, or leaving a suggestion to the VALORANT team can all be done by opening a support ticket.
How to create a support ticket in VALORANT
To create a support ticket in VALORANT, you’ll need to:
- Navigate to VALORANT’s official help website.
- Log in with your account.
- Choose a topic for your ticket.
- Start filling in the details.
- Confirm all the details and submit your ticket.
What happens after submitting a support ticket in VALORANT?
Immediately after submitting your ticket, you’ll receive a confirmation email that includes your ticket number. You can track your ticket with its ID and add any additional information you may gather before the support team responds.
When you receive a reply from the support team, you’ll have the option to mark your case as solved, or you can continue the discussion until your situation is resolved.
How long does it take for Riot to reply to support tickets?
In most cases, your VALORANT support ticket should receive a reply in three days. This can vary depending on your case and the time of year because there will be fewer employees working during holidays. If your ticket concerns a technical matter, getting it to the right department could also increase the time it takes for a reply.
You won’t need to worry about whether your ticket got forgotten, since all tickets will be answered sooner or later.
Can you receive free VALORANT points (VP) by submitting a ticket?
Yes, you can receive free VP by submitting a ticket, but under strict circumstances. Riot allows you to submit artwork in exchange for small amounts of VP, such as one to 50, when you don’t have enough VP to purchase an item. You don’t have to be an artist to do this, either, since it’s the effort that counts.
