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Fortune
Fortune
Kristin Stoller

Hiring managers say AI-optimized résumés are backfiring: ‘You’re losing your authentic human self’

Two men and a women review a resume (Credit: Getty Images)

Good morning!

If AI can draft the perfect résumé, does the résumé become obsolete as a measure of a candidate? And how can candidates stand out when recruiters are also using AI to decide who’s the best fit?

These questions surfaced repeatedly in my conversations last week at the Ai4 conference in Las Vegas, where I spoke with C-suite leaders, academics, and startup founders about how AI is transforming hiring.

Case in point: Kathleen Walch, director of AI engagement and community at the nonprofit Project Management Institute, told me she recently received multiple résumés that were “so overfit” for an open role that the candidates couldn’t plausibly possess all the skills they claimed.

“It’s annoying. And guess what? If you do it, you’re probably not getting calls for interviews,” she said in our onstage conversation, adding: “If you do that, you’re losing your authentic human self. Why are we hiring you? Because you’re a human. If we didn’t want to hire a human, we would create an AI agent.”

Still, the résumé has a role in hiring for now. But AI is putting more pressure on the interview to reveal what a candidate can do. Walch focuses on methodology, asking candidates to walk her through the exact steps they took when managing a complex project, including where they went wrong and how they adjusted.

Aisha Lawrey, Johns Hopkins University’s responsible AI portfolio lead, said she tests candidates’ ethical judgment, probing how they think about a fundamental question: “For all of these different AI tools, just because you can, should you?”

None of this means candidates should abandon AI in their job search, though. Used smartly, it can help them discover opportunities they might otherwise miss. One person I spoke with last week had spent months manually applying for jobs matching the title he assumed he was most qualified for, without success. Then Indeed’s AI analyzed his résumé, his behavior on the site, and hiring trends in his industry, and suggested a different kind of role. He applied and finally landed a gig.

Indeed CIO and CSO Anthony Moisant told me that 70% of sponsored applications on the platform now come from recommendations its algorithm surfaces to candidates, rather than from searching and applying themselves. Humans, he argues, simply can’t spot every opportunity.

Kristin Stoller
Editorial Director, Fortune Live Media
kristin.stoller@fortune.com

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