The Government has welcomed a vote by Royal Mail workers to accept a deal on working arrangements and pay.
Members of the Communication Workers Union (CWU) backed an agreement on working arrangements by 65 per cent on a turnout of 32.9 per cent.
A pay offer worth 4.5 per cent was accepted by 72 per cent on a 32.3 per cent turnout, the union announced on Friday.
Business Secretary Peter Kyle said: “We all recognise that postal services have let down loyal customers for too long, damaging confidence and the ability of businesses to plan for growth.
“Rebuilding trust in Royal Mail means change, which is why I brought together the company’s owners and union leaders to help them thrash out a deal that puts the future of this vital national service on a stronger footing.
“This agreement means a new chapter for Royal Mail.
“No one questions the hard work of Britain’s posties.
“Now we all need to see a big improvement in the performance of the Royal Mail operation.”
