Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Guardian - UK
The Guardian - UK
Health
Healthcare Professionals Network

Five minutes with ... Michael Scott, chief executive of Norfolk community health and care NHS trust

Describe your role in one sentence Promoting the fantastic work that happens invisibly everyday in community services.

Why did you want to work in healthcare? I am proud to be part of a service that is free at the point of delivery and still the envy of the world.

How do you want to see the sector change in the next five years?
Rhetoric turned to reality so that new money is invested in community health.

My proudest achievement at work was ... helping the NHS deliver A&E waiting times.

The most difficult thing I've dealt with at work is ... dealing with child abuse and taking children into care when I worked for social services.

The biggest challenge facing the NHS is ... compassionate care for frail, elderly people.

The people I work with are ... dedicated, hard working and fun!

I do what I do because ... I once worked outside the NHS and couldn't wait to get back.

Sometimes people think that I ... am a remote bureaucrat – they're wrong!

Right now I want to ... bring health and social care even closer together.

At work I am always learning that ... the dedication and capacity of our staff never ceases to amaze me.

The one thing always on my mind at work is ... how can we better engage with our staff and communicate and link agendas.

If I could go back ten years and meet my former self I'd tell them ... don't be so uptight – it will happen.

If I could meet my future self I'd expect them to be ... older and wiser.

What is the best part of your job? Going out with community nurses and being allowed into patients homes – always a humbling experience.

What is the worst part of your job? Having to find continuing efficiencies from already hard-pressed staff.

What makes you smile? Making connections – eg using a clip from Bladerunner to demonstrate compassion based selection of staff.

What keeps you awake at night? The heat of the night.

If you would like to feature in our "Five minutes with ..." series, or know someone who would, then you can let us know by emailing healthcare@theguardian.com

This article is published by Guardian Professional. Join the Healthcare Professionals Network to receive regular emails and exclusive offers.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.