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Wales Online
Wales Online
Entertainment
Cathy Owen & Bronte Howard

Enormous queues and chaotic scenes as Wales' first McDonald's drive-thrus reopen

Enormous queues formed outside McDonald's in Wales today as it re-opened two of its drive-thrus.

The two McDonald's outlets in Bridgend were among the 168 sites across the UK to re-open their drive-thrus to the public today.

Hundreds of people eager to get their hands on the fast-food flocked to the restaurants on Pantruthin Farm and Picton Court Retail Park with some customers reporting queues of up to an hour.

Security guards were on standby at Picton Court and had to divert traffic to prevent a jam on the A48.

Long queues at McDonald's, Picton Court Retail Park in Pencoed, Bridgend (Richard Swingler)
(Richard Swingler)

The McDonald's restaurants are open seven days a week but will be running reduced times of between 11am and 10pm.

A reduced menu is also being served and orders were capped to £25 per vehicle.

The fast-food giant was forced to close its restaurants in March when the UK was put into lockdown.

A spokesman from the company: "This week we will reopen Drive-Thrus across the UK and Ireland, starting with 168 locations from 11am today. We will also see a further 22 restaurants open for McDelivery today.

Dozens of cars queueing at McDonald's at Picton Court Retail Park (Richard Swingler)
Traffic was backed up to the main road (Richard Swingler)

"We are glad to be back but it will look a little different and may take a little longer, so please bear with us.

"We’re delighted to be returning to communities across the UK and Ireland, thank you for your continued support and patience. We look forward to seeing you soon."

In order to reopen the fast food chain has:

  • Fewer employees in our kitchens to enable our teams to social distance and work safely.
  • A limited menu (no breakfast or Shakes for now) and will open for reduced hours (11am-10pm).
  • A spending cap of £25 to encourage people to use contactless payment.

A spokesman added; "For those visiting our Drive Thrus, you can browse the menu, order and pay ahead using the My McDonald’s App - we’ll start preparing your order when you’re near the restaurant."

McDonald's had already opened 44 restaurants across the UK for drive thru and the rest will follow this week.

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