An Uber Eats driver kept the Crumbl cookies a customer ordered for their friend. The company is reportedly taking the driver’s side.
Earlier this week, creator @muva.baddie shared her story.
“Um, if your friend just ordered Crumbl for you and you didn’t get your order, ah ha [expletive] it’s mine now,” she begins.
The creator says she’d finished her regular workday. Rather than going straight home, she decided to deliver Uber Eats orders to make extra cash.
The first order she picked up was the box of Crumbl cookies.
Something seemed odd when she arrived at the drop-off spot, however.
“As I get to the location, it literally sent me to the corner, the corner of [expletive] nowhere,” she says.
From nice to nasty
So she called the customer. She says the girl was very nice as she explained that the order was for a friend and she didn’t have her address. She told @muva.baddie that she’d added her friend’s phone number to the notes and asked her to call it.
“That’s already being extra because I shouldn’t have to copy and paste no [expletive] number that’s in your notes,” @muva.baddie recounts. “But you know what, I was like she’s mad nice, she was being so nice and kind.”
The girl’s friend, the TikToker says, was not nearly as nice. In fact, she says the girl had an attitude from the moment she picked up the phone.
“This [expletive] was rude as hell,” she says.
The girl wouldn’t give her the address, instead saying, “I live in an apartment building,” and telling the TikToker that she’d never had any issues ordering Uber Eats. Then the creator says the girl said, “I don’t know what your problem is,” and hung up.
That was the last straw. @muva.baddie took the Crumbl cookies and went home.
“You really tried it with your raggedy [expletive],” she says in the TikTok. “Now you’re sitting there with no cookies.”
She claims that one of them—it’s not clear which—reported her to Uber Eats. The company took @muva.baddie’s side.
“Uber Eats literally told me to ‘discard’ the items and leave sooo she tried to report me for nothing,” she says.
Uber Eats’ policy states that drivers get to decide whether to deliver to an address when the one given is incorrect, as in this case.
The company didn’t respond to an emailed inquiry sent on Friday morning.
‘Just send the address’
People may have started watching the TikTok with mixed feelings about a delivery driver keeping someone’s food. Crumbl cookies are rather pricey, after all. A box of six costs $30. And it was a gift.
But after they heard the entire tale, the overwhelming consensus is that @muva.baddie was in the right.
“Y’know what .. hell yeah! You deserved those cookies after all of that,” said one.
People cannot understand why the girl didn’t just tell her the correct address.
“She was being so difficult. She could’ve just simply told you where to go,” wrote one.
Many people also said they hope the girl sees the TikTok, which has 1.2 million views as of this writing.
“Lord please let her see this,” a user called Moto said. @muva.baddie replied, “Yeah, cause I need my apology.”
In a subsequent post, the TikToker claims the girl who ordered the cookies did see her TikTok.
That apology wasn’t forthcoming, however. The girl may have been nice initially, but if it’s the same person, she definitely wasn’t nice in the direct message she purportedly sent @muva.baddie.
A screenshot the creator posted shows a direct message from someone who cursed her, criticized her son’s appearance, and called her “broke.”
“I most definitely got my money back,” the person also wrote.
The Mary Sue attempted to contact that person but their account is private and does not accept messages from people they don’t follow. We’re not identifying the account because it is not confirmed that it is the same person.
@muva.baddie couldn’t believe it.
“First of all, I gave her grace as the one who was nice to me,” she says. “And you’re going to go ahead and side with your raggedy [expletive], dirty [expletive], rat [expletive] friend?”
The TikToker didn’t respond to a direct message sent via TikTok.
@muva.baddie She got the right one tonight ? and uber eats literally told me to “discard” the items and leave sooo she tried to report me for nothing ahh haaaa raggedy
♬ original sound – muva.baddie
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