Forgotten Souls are one of the best materials you can find in Diablo 4, allowing you to upgrade your items to their maximum potential.
Gear is abundant in Diablo 4, and you'll spend the majority of your time swapping between weapons as you find newer and better loot. But you're eventually going to find that perfect piece of armour or the weapon that speaks to you, and you'll want to push that to its full potential. Luckily, Diablo 4 lets you upgrade your loot at the cost of some hard-to-find materials.
One of the most valuable and, by extension, hard-to-find materials in Diablo 4 are Forgotten Souls which allow you to upgrade Ancestral and Sacred gear to the maximum upgrade level. While these items can be hard to find themselves, the materials required to buff them up are even tougher to get your hands on.
You can also use Forgotten Souls in enchantments which will randomly swap out stats and bonuses on your gear to craft that perfect build. Although due to the random nature of this, you'll want to have a lot of Forgotten Souls ready in case you don't get what you want.
How to get Forgotten Souls in Diablo 4
The best place to get Forgotten Souls in Diablo 4 is within Helltide zones. First thing's first, you'll need to be on World Tier Three or higher to access the Helltide zones.
The Helltide zones are world events in which Lilith's army takes over a huge portion of the map. These last for 60 minutes at a time, with 75 minutes in between spawns. You can tell if a Helltide zone is active by looking at your map and looking for a portion of the map surrounded by a red outline.
Before you enter one of these zones, make sure you're kit is up to snuff as these are some of the hardest areas in the game. Be ready to battle waves and waves of Lilith's best as you make your way through this cursed area.
Once you're in the Helltide zone you'll want to look for Screaming Hell Veins, which are ore deposits that you can mine away at; these have a chance of dropping Forgotten Souls. The keyword being 'chance' – as we mentioned before, these materials have a low drop rate, so don't be disheartened if you don't find some right away.
The other method is to find Helltide chests (known in-game as Tortured Gifts of Mystery). These will run you 175 Aberrant Cinders to open up, and again nothing is guaranteed. Go in with a mind that's prepared to scour the Helltide zone for the entire hour and find nothing, because it's a possibility. That way every one you do get is a nice surprise!
