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Fortune
Fortune
Alan Murray, Orianna Rosa Royle

Design could be the last surviving competitive advantage

(Credit: Lucas Schifres for Fortune)

Good morning.

CEO Daily readers occasionally ask me whether the stakeholder capitalism model is relevant in China. It is–but with a twist. There is only one stakeholder that matters.

That was evident yesterday in my conversation with Pansy Ho, daughter of the late Stanley Ho and chair and executive director of MGM China. Ho and her fellow gambling moguls faced a mandate last year from the government: reduce Macau’s dependence on gaming from 70%-80% of GDP today to 50% a decade from now. In negotiations to renew their licenses, they were required to collectively commit $15 billion over the decade to fund that transition. Here’s how Ho described it:

“The government last year was going through what they call the tender process, which we all had to take very seriously. I had to come and live here (Macau) for six months in order to prepare. We all thought in the beginning it just meant filling out a form. But they said: ‘No no…We want you to explain and express exactly how you are going to fulfill your commitment.’ What the government has made us do is to practically write into the calendar on a monthly and even weekly basis, how we are going to attract people here.”

For MGM, Ho says that effort will include concerts like the Bruno Mars event she is hosting next year, as well as art. "We are going to build out our own museum. We have dedicated 66,000 square meters of space to it." I asked Ho if she expected gaming income to go down while other activities went up. "No," she responded quickly. “We want gaming to go up!”

Ho’s comments were an interesting echo of what I heard last week from Abu Dhabi officials, who are undertaking an equally ambitious effort to wean themselves from oil profits. It will be interesting to watch how both jurisdictions fare.  

The conversation with Ho was part of Fortune Brainstorm Design, which gathers design executives from around the world. This year, we focused on the transformational effects of AI. PepsiCo’s Mauro Porcini captured the zeitgeist of the event with this description of the designer’s challenge:

"Designers are obsessed with creating something meaningful for people. Something that creates value…In this world we live in, this global world, this world that is digital…the traditional barriers to entry in business are gone. And so either you create something extraordinary for people, or somebody else will do it on your behalf… Your best competitive advantage is human centricity, creating value for people. And design is all about these things.”

You can read more about the conference here. Other news below.


Alan Murray
@alansmurray

alan.murray@fortune.com

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