Get all your news in one place.
100’s of premium titles.
One app.
Start reading
AAP
AAP
Politics
Tom Wark and Tess Ikonomou

Optus, minister to be grilled as inquiry gets go-ahead

Optus executives will face an inquiry into the triple-zero outage linked to three deaths. (Dave Hunt/AAP PHOTOS)

Top Optus executives will be grilled over the telco's disastrous handling of a deadly triple-zero outage along with the minister responsible for the network.

The Senate on Tuesday passed a joint bid by the Greens and coalition for an inquiry into the September outage that is linked to three deaths.

The minor party wants to put the "blowtorch" on Optus and the communications watchdog's relationship with the telco.

The role of Communications Minister Anika Wells in ensuring the resilience of the triple-zero network as a whole will also come under scrutiny.

Optus executives might face the probe at Parliament House as early as Monday.

Optus
The opposition says investigations by Optus and the communications watchdog are inadequate. (Joel Carrett/AAP PHOTOS)

The embattled telco's parent company Singtel will also be scrutinised for how it ensures Optus meets its obligations to provide a dependable service.

Opposition communications spokeswoman Melissa McIntosh said the triple-zero network needs to be examined.

"I want the whole triple-zero ecosystem to be questioned and to be tested, to be prodded, and for people to have reassurance that every part of that process, every part of the business process, contract, everything is investigated," she said.

Liberal senator Sarah Henderson, who moved the motion to set up the inquiry, called on Ms Wells to appear before the probe.

"We are determined to apply the blowtorch to Optus, the government, the minister and the regulator," Senator Henderson said on X after the motion passed.

A triple-zero custodian will be set up following the passage of legislation in the upper house on Tuesday to increase penalties for breaches to $30 million.

Triple zero is seen on a phone (file image)
The federal government intends to establish a public register of network outages shown in real time. (Bianca De Marchi/AAP PHOTOS)

While the Australian Communications and Media Authority has set up its own inquiry into the deadly outage, Senator Henderson said it was "woefully inadequate and riddled with conflicts of interest".

The inquiry will investigate the regulator's response to the outage and whether more could have been done by them or the government to prevent the loss of life.

An Optus spokesperson said the company had commissioned an independent review and was co-operating with the communications watchdog.

The minister has meanwhile notified the communications watchdog of an intention to establish a public register of network outages to ensure people are aware in real time.

"Triple zero is a critical public safety system and Australians need confidence that it will be available when they need it," Ms Wells said.

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.