I recently received a letter from Equifax, the credit ratings agency, telling me that my personal details had been hacked in May. I do not have a direct relationship with Equifax and do not have a mortgage, do not use a credit card and have no loans. Equifax couldn’t tell me any more. What can I do to protect myself. I have already taken out Cifas fraud protection. NP, London
The most likely outcome is that Equifax carried out a credit check when you took on a mobile phone contract.
Cifas will notify you if anyone applies for credit in your name, so there’s not a lot else you can do.
But readers should note Cifas Protective Registration costs £20 for two years. Where a company has been hacked and personal details obtained by fraudsters, it should pay for Cifas for those affected.
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