Communications giant BT has denied a union’s claims that staff at its Cobalt Business Park call centre have set up a food bank to help colleagues cope with the cost of living crisis.
The Tyneside CommunitEE pantry was set up by staff at EE – owned by BT – and offered cupboard staples such as pasta, cereal and oats, as well as baby food, and was first reported by The Big Issue magazine.
But an argument has broken out over the pantry, with Communication Workers Union (CWU), which is balloting members over strike action, saying the pantry was a food bank and an example of low pay, according to expressandstar.com. BT has denied this, saying it was set up by staff to help colleagues, such as those who struggle to get to the shops after a long shift at the centre, near Wallsend.
A BT Group spokesman said: “Some colleagues have set up donation collection points at several offices to pass on donations to local food banks. In addition, at our North Tyneside office, following an idea from frontline colleagues, a small collection of household items is available for colleagues who don’t have time to visit the supermarket or who are working outside of the canteen opening hours.
“Colleagues then replace the items for others to use and this shouldn’t be confused with a food bank. We’re proud of the proactive and generous actions our colleagues take to support each other and their local communities.”
However, A CWU spokesperson said: “BT Group announced profits of over £1.3 billion this year and paid out over £700 million to shareholders. The CEO of BT Group received a pay package of £3.5 million. These obscene figures are set against frontline workers struggling to get through the cost-of-living crisis. BT pride themselves on being a blue chip company. They can’t claim that whilst handing out charity rather than proper wages. This is why we are balloting for strike action and why CWU members are so angry.”
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