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Irish Mirror
Irish Mirror
National
Danny De Vaal

Bank of Ireland slapped with €750k fine after data breaches

One of Ireland’s top banks has been slapped with a €750,000 fine after a probe into 10 data breaches.

The issue involved Bank of Ireland’s 365 system and allowed customers to access accounts that weren't theirs.

The fine was issued by the Data Protection Commission following an investigation.

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It is understood that 136 accounts were affected but nobody lost money as a result.

Six out of the ten breaches saw unauthorised people accessing accounts because bank procedures were not followed correctly.

The remaining four were blamed on a flaw in the bank’s customer information system.

They were made aware of several cases where when people logged into their accounts through the Banking 365 portal they could see the account transaction details of others.

Bank of Ireland said: "We take very seriously our regulatory and compliance obligations - and our duty to customers - and we acknowledge that we fell short in this instance," the bank said in a statement.

"The bank has rectified the IT issue which caused some of the errors. We have also introduced additional quality assurance checks, conducted enhanced training for staff to address manual errors, and centralised a number of teams in order to improve data management and oversight.”

Last April, Bank of Ireland was also slapped with a €463,000 fine for data breaches that affected more than 50,000 customers.

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