
Most of us want to be seen as approachable, empathetic, and a good confidante. We enjoy when friends and loved ones feel comfortable enough to share their lives with us. Yet, sometimes we may notice that people seem to hesitate before they open up, or that conversations with us remain stubbornly on the surface. We might be unintentionally shutting people down with conversational habits we don’t even realize we have. These behaviors, often rooted in good intentions, can make others feel judged, dismissed, or unheard. Here are seven ways you might be shutting people down without meaning to.
1. You Offer Unsolicited Solutions Instead of Empathy
When someone comes to you with a problem, your immediate instinct is to fix it. They vent about a difficult coworker, and you instantly start brainstorming strategies for them to try. While this comes from a helpful place, it often isn’t what the person needs. More often than not, they are looking for validation and empathy, not a five-point action plan. By jumping straight to solutions, you can inadvertently communicate that their feelings are a problem to be solved rather than an experience to be shared.
2. You Immediately Relate Everything Back to Yourself
Your friend tells you they’re excited about an upcoming trip to Italy, and you immediately launch into a detailed story about your own Italian vacation from five years ago. This is known as “conversational hijacking.” You might think you’re bonding over a shared experience, but you’re actually stealing the spotlight. This habit of shutting people down makes the other person feel like their story is just a launchpad for your own, and they’ll eventually stop trying to share things with you.
3. Your Body Language Is Closed and Uninviting
Communication is more than just words. If someone is trying to have a serious conversation with you while you’re angled away, crossing your arms, or avoiding eye contact, you are non-verbally screaming that you’re not interested. These subtle cues make people feel unwelcome and rushed. Open body language—like facing the person, uncrossing your arms, and nodding along—signals that you are present, engaged, and receptive to what they have to say.
4. You Practice “Toxic Positivity”
Someone shares that they are feeling sad or anxious, and your response is, “Just think positive!” or “Look on the bright side!” While meant to be encouraging, this approach dismisses their genuine, valid negative emotions. Toxic positivity suggests that they should just switch off their feelings, which is impossible and invalidating. This is a common way of shutting people down by making them feel like their negative emotions are wrong or unacceptable.
5. You Play Devil’s Advocate Too Often
You might see yourself as an intellectual who enjoys exploring all sides of an issue. But when a friend is looking for support, playing devil’s advocate can feel like you’re intentionally taking the opposite side just for the sake of argument. It can be exhausting and frustrating for someone who is simply looking for a sympathetic ear. Constantly challenging someone’s perspective can feel less like a healthy debate and more like a constant invalidation of their point of view.
6. You Use a Condescending or “Know-It-All” Tone
Without realizing it, you might be speaking to people in a way that implies you have all the answers. You might over-explain simple concepts or phrase your opinions as undeniable facts. This “know-it-all” tone can be incredibly off-putting and is a very effective way of shutting people down. It discourages others from sharing their own thoughts or asking questions for fear of sounding foolish in the face of your supposed expertise.
7. You Multitask While They’re Talking
Nothing signals disinterest more clearly than multitasking while someone is trying to connect with you. Replying to an email, scrolling through your phone, or tidying up the room while they’re speaking sends a powerful message: “You are not my priority right now.” Even if you think you’re listening, the other person feels unheard and unimportant. Giving someone your undivided attention is one of the most fundamental ways to show respect and encourage them to open up.
Fostering Openness and Genuine Connection
Becoming aware of these habits is the first step toward changing them. The key to fostering open communication is to prioritize connection over correction and empathy over ego. By practicing active listening, showing genuine curiosity, and providing a non-judgmental space, you can become the person that others feel truly safe and comfortable sharing with. It’s about making the other person feel seen and heard, which is the foundation of any strong relationship.
Have you ever realized you were guilty of one of these behaviors, and what did you do to change it?
Read more:
5 Communication Tricks Only Happy Couples Use
Are You Really a Good Communicator? 5 Signs You Might Be Missing
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