A DoorDash driver just got removed from the platform after reporting her sexual assault to the company. Many people are wondering, what’s wrong with DoorDash?
In a previous story posted to The Mary Sue’s news section, we covered how Livie Rose Henderson (@irlmonsterhighdoll), a dasher for the food delivery service, got sexually harassed and assaulted when a man exposed himself in front of her. Now, DoorDash has removed Henderson from the platform, a shocking update that has left many commenters confused and baffled by the company’s decision-making.
Henderson explains the situation
Henderson stated that while the company did ban the customer, they banned her two days after posting her original video. She immediately appealed the ban and, within a matter of hours, got denied. She added that she can never get her DoorDash account back.
Henderson also clarified that TikTok has removed her videos multiple times since Oct. 12, possibly because she posted the original video she took of the indecently exposed customer.
“ This is my third time posting this because TikTok keeps silencing me and taking my videos down and giving me strikes,” she explained. “So if I get one more strike you guys, I’m just letting you know right now my account is going to be banned.”
Frustrated with the situation, Henderson said, “ DoorDash punished me for exposing my assaulter, and TikTok is currently punishing me… This is the only justice I’m getting because I also reported this to the police, and the police are doing nothing.”
Why did DoorDash remove her from the platform?
DoorDash generally prohibits driver activity that creates an “unsafe” environment, which can include recording. Generally, the company does not want its dashers posting personal details of their customers, even if they’re doing something illegal.
DoorDash confirmed this in a statement made on its TikTok story and in the comments of a recent Instagram post. The TikTok story read, “Posting a customer in their home, and disclosing their personal details publicly, is a clear violation of our policies. That is the sole reason that this DoorDasher’s account was deactivated, along with the customer’s.”
The case concludes, but hundreds boycott
Henderson pointed out during her update that she was the one getting most punished for being honest about the state the man was in when she arrived at his door.
“ He’s not getting in trouble with the police. He didn’t lose his job, if he has one. What’s going on with him? Why am I getting fired?” she said. “Why are my videos getting taken down and why am I getting strikes like I’m about to lose my account? I was assaulted.”
Some people took issue with the way that Henderson approached the situation. “So explain why you were looking into this man’s house when [your] only job was put [the food] down, [take a] picture of [the] bag [and] walk away,” one commenter scathingly said. “No part of your job said, ‘look into customers home to see if they’re completely dressed or not.’”
However, many expressed support for Henderson. Many viewers pointed out that if she didn’t take a video, she wouldn’t have any evidence. Hundreds of people said that they’re deleting DoorDash in Henderson’s comment section. One user even claimed that the boycott was singlehandedly lowering the company’s stock.
@irlmonsterhighdoll backup is @via von dutch ♬ original sound – irlmonsterhighdoll
The Mary Sue reached out to DoorDash again to get an update. We’re also reaching out to Henderson via Instagram.
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