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Marie Claire
Marie Claire
Lifestyle
Rachel Burchfield

Yes, Kelly Rowland Knows She “Looks Nuts” Trying to Text Nelly on Microsoft Excel in the 2002 Music Video for “Dilemma”

Nelly and Kelly Rowland.

It’s a mystery that continues to take up rent space in our head, over two decades later—why, exactly, was Kelly Rowland text messaging Nelly using Microsoft Excel in their 2002 video for “Dilemma”? (I mean, look, we know texting wasn’t what it is today back in the early aughts, but even then, it didn’t make sense.)

"Dilemma" was a huge hit for Rowland and Nelly in 2002, shooting to No. 1 on the charts (Image credit: Getty Images)

In the video for the hit collaboration between the two, Rowland attempts to send the rapper a message—“WHERE YOU AT? HOLLA WHEN YOU GET THIS.”—on her cell phone “through the spreadsheet editor software and appears annoyed when he doesn’t answer,” People reports. (Rowland even crosses her arms in distress over the lack of reply.) The clip has prompted tons of viral social media memes, including poking fun at Rowland for, you know, texting on Excel, and still wondering why Nelly isn’t responding.

The moment was confounding then and now (Image credit: YouTube)

“Do you know how much flack I get from that?” Rowland said with a laugh on the most recent episode of Mystical Kitchen’s “Last Meal” series after host Josh Scherer joked about the scene. “I’m so used to it now.”

Scherer asked the question that has been on many a millennial’s heart for 22 years: did anyone on the set of the music video question why Rowland was using Excel for text messaging? “No, and I’m actually mad at them that they didn’t, because they made me look nuts,” Rowland said. 

The Excel moment from the video is forever viral on social media (Image credit: Getty Images)

Addressing her frustrated reaction in the video, Rowland speaks to her past self of 22 years ago and said “What did you expect? Because it’s just a draft, my dear,” she joked.

Interestingly, People reports that, around the song’s twentieth anniversary in 2022, a TikTok user “made a video explaining that messaging is actually possible via Excel using advanced features—but that’s not necessarily common knowledge.”  (Yes, people care that much about this.)

Rowland was most recently in Netflix's film "Mea Culpa," released last month (Image credit: Getty Images)

Rowland has addressed the viral music video moment before during a 2019 interview on The Real, when host Jeannie Mai asked her about it. “Guys, so, here’s the sitch, okay?” Rowland said. “I don’t know what that is. I don’t know what Microsoft Excel is. I don’t have a clue, so when I saw all these memes, I was like, ‘I don’t care.’ What is it? I don’t know.” Rowland noted that the team behind the music video “thought that was a brilliant idea” at the time.

For his part, Nelly has also addressed the scene, he in a 2016 interview on The Project. “That was the thing at the time,” he said. (It was?) “That was the new technology at the time. It looks a little dated now. I can see that.” 

Beyond the memes, the song won a Grammy in 2003 (Image credit: Getty Images)

“Dilemma,” in addition to the bazillions of memes, hit No. 1 on the Billboard Hot 100 and even won a Grammy Award in 2003; its music video has over a billion views on YouTube, a few million surely from people trying to decode the Microsoft Excel myth.

Rowland is still talking about the moment in aughts pop culture history, 22 years later (Image credit: Getty Images)
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