Wrapit: Newlyweds lobby HSBC for lost presents

Wrapit was an internet wedding list company, which promised "the ultimate wedding service". It went into administration on Monday with gifts worth £3.5m left undelivered Photograph: Cate Gillon/Getty

With almost all of the Wandsworth-based firm's staff laid off, KPMG has been installed as administrators Photograph: Peter Macdiarmid/Getty

HSBC has become a focal point for protests after being blamed for the collapse of the firm - it had withdrawn its credit card processing facility. Wrapit's ex-managing director, Peter Gelardi, wrote to customers proposing HSBC fund delivery of all the outstanding gifts and urged the couples to lobby the bank's executives Photograph: Graeme Robertson/Guardian

Around 20 brides and a handful of grooms marched on the bank's headquarters in Canary Wharf to demand their missing wedding gifts. They were representing around 2,000 couples who have been left in the lurch Photograph: Graeme Robertson/Guardian

The message from protesters was clear: we want our Le Creuset sets, dinner services and tea towels and we want them now, or at the very least, a prompt refund Photograph: Tim Ireland/PA

HSBC responded by pointing out the firm's long-held problems. In eight years of trading, Wrapit made an operating loss for every year it filed accounts, totalling just over £3m. It is the third company in which Gelardi has held a directorship that has gone into administration Photograph: Graeme Robertson/Guardian

Sarah Roberts, a 25-year-old bride sporting a satin dress and white veil, delivered a 950-signature petition calling on HSBC to help arrange the delivery of the missing gifts, or at least pay back guests who had bought the items Photograph: Cate Gillon/Getty