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Kieren Williams & Ethan Davies & Hannah Mackenzie Wood

Women with cancer 'abandoned' in Tenerife as dream holiday turns into nightmare

A woman with cancer has been forced to miss vital treatment back in the UK after being hospitalised on holiday in Spain - and has no idea when she will be able to return home.

Kelly and her partner, Andrew Timms, along with her parents Trevor and Leslie Haughton had jetted off to Tenerife for a much-needed getaway before the start of Kelly's latest round of treatment.

However the dream vacation turned into a 'nightmare' when Kelly's health deteriorated and she was rushed to hospital on the Canary Island. The family were set to travel back to the UK in an air ambulance organised by insurers May Day Assistance on Friday (August 12), but their flight was postponed.

It was rescheduled for Monday, August 15, only for the group to be let down a second time when it was cancelled again, Manchester Evening News reports. Now into their 17th day stranded abroad, the family are desperate to get Kelly out of hospital where partner Andrew said she feels “abandoned” by nurses - and has been left lying in her own urine.

The family won't be able to fly Kelly back until a space opens up in a UK hospital, May Day have claimed, but they have no idea when this might be. Meanwhile, Andrew and Kelly’s parents have forked out over £6,000 collectively and bounced between three hotels as they do their best to support her. They are hoping their insurance will help with the costs.

Kelly was diagnosed with sarcoma, a rare form of cancer that affects the body’s soft tissue, back in November 2019. That, and the onset of the Covid pandemic pushed back their holiday originally, which was delayed again when the cancer returned in September 2021.

Leslie, Andrew and Kelly, are currently stuck in Tenerife. (Andrew Timms)

More recently, after rounds of chemotherapy, the rare cancer began affecting 39-year-old Kelly once more, leading to her being set up for another round of treatment, which was due to start last Tuesday. After fighting her cancer so bravely for so long, the family booked a getaway in Tenerife from July 29 to August 5, meaning they would’ve been back in good time.

But on the second day of the holiday Kelly began screaming in agony. Andrew, 56, said: “This seven day holiday has turned into hell - we’re on our sixteenth day. Kelly became poorly on the second day of her holiday so we got a doctor out but she started screaming so we got to hospital.”

However, Kelly’s ongoing time in hospital was described as a 'nightmare' by her partner who said she often called them crying in the morning. “Some nights she’s just abandoned on the bed and she’ll press the button and no one will appear,” Andrew claimed.

“She has to have a bedpan which is demoralising and they don’t come straight away and she makes a mess on the bed and she rings us up in the morning crying in a state and we come over and they say we can’t come in, and we say 'no we are coming in'.”

Kelly has a prosthetic leg after doctors had to amputate it following complications when they removed a tumour at the top of one of her legs. Now the family are trapped abroad however, having to continually rearrange their flights home as they desperately wait for an air ambulance thanks to what they think is further complications with the sarcoma.

Kelly's hospital stay has been described as a 'nightmare' by her family. (Andrew Timms)

However they aren't certain and have found the Spanish hospital dreadful at communicating. They were originally told the air ambulance was ready to fly them out on Friday August 12, but the family only found out that had been cancelled when Andrew rang up.

They have since been in contact with the British consular locally who are trying to support them but have forked out over £6,000 collectively and moved through three hotels since the horrific nightmare began. T

This means the family don't know when Kelly will finally be flown home so she can begin her cancer treatment. A spokesperson for TUI said: "We’re very sorry to hear about Mrs Timms’ experience and understand how distressing it must be.

"We’re aware that Mrs Timms’ travel insurance provider is now in contact with her and our team in resort remain on hand to support the family in any way we can."

May Day Assistance has been approached for comment.

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