A Post Office worker from Rainhill was left "speechless" after getting an email saying she would be honoured by the Queen.
Sara Barlow is the the Postmaster for Rainhill and has been awarded a British Empire Medal for her services to the town.
Throughout the Coronavirus lockdowns of 2020 Sara and her team provided vital support to the local community.
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Sara is Chair of the Rainhill Community Support Group.
She told the ECHO : "We had a list of our vulnerable customers before lockdown and then as lockdown happened the community support group got in touch and said they wanted to help us.
"We were helping around 300 people a day, we did food shopping, prescription drops, phone calls, we did local retirement villages' shopping twice a week, took PPE to Whiston Hospital and Alder Hey, and took fresh food to food banks everyday for a few months. It just grew legs."
Sara was presented with the award at Liverpool Town Hall on Friday, November 5, but will travel to Buckingham Palace to be honoured by the Queen next year.

When she found out that she would be awarded the British Empire Medal, Sara was speechless, she told the ECHO : "I threw my phone at my husband, I'd had an email, and I read the title and just threw my phone at my husband.
"It was quite overwhelming really. The ceremony at Liverpool was quite humbling, there was lots of people receiving MBEs and BEMs and they all had a great story.
"I think in a very horrible time, we see the best in society. We are very fortunate to be part of a very lovely community, not once did I ask if anyone was available to do something for the group, and was turned down.
"We still support some of the most vulnerable, elderly, and people on their own."