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Liverpool Echo
Liverpool Echo
World
Kali Lindsay & Lottie Gibbons

Woman who broke her teeth biting into Greggs cupcake gets compensation

A woman has been awarded compensation after she broke her teeth eating a Greggs cupcake.

Gwen Lamb chipped one tooth and another fell out when she bit into a plastic ring, mistaking it for icing.

She was forced to make a trip to the dentist, which resulted in a £40 fee.

Outraged at the incident, Gwen contacted Greggs and was initially given a gift voucher.

However, Gwen hit back at the bakery chain, demanding they pay £50 compensation to cover the dental work and her phone calls to find a dentist.

Gwen Lamb who got a fifty pound payout from greggs after breaking tooth on a novelty fairy cake (Chronicle Live)

Gwen has won her fight and has been given a full refund but still wants the firm to improve its safety measures, reports Chronicle Live.

She said: "I am very pleased that in the end Greggs has done the honourable thing and refunded me.

"This happened on April 18 and it has taken a long time for them to do the right thing.

"The real icing on the cake would be if they changed the tops of the cakes to icing."

Gwen Lamb who got a fifty pound payout from greggs after breaking tooth on a novelty fairy cake (Chronicle Live)

Gwen bought the cupcake from Greggs in Newcastle just before the Easter Bank Holiday weekend.

Since then, she has been calling on the North East firm to remove the rings from their cakes.

Gwen added: "They are a choking hazard.

"They should make staff warn customers when they buy a cake it is a toy ring, or they should just ice the middle of the cake.

"Rings are not meant to be bought in bakeries."

A spokesperson for Greggs said the company has been in regular contact with Gwen about the issue.

They added: "We have clear warnings inside our shops and also on our packaging to advise customers that all toys and decorations are non-edible.

"A gesture of goodwill has been offered and we really hope the customer will visit us again soon.”

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