A woman woke up to find herself $50bn in debt - and shoe’s not alone.
The issue seemingly started over the weekend as videos and screenshots of the supposed glitch began to surface on the world wide web.
A TikToker who goes by @thatcroclady on the platform posted a video claiming to have contacted chase about the issue.
“Coping with humor—I owe $50bn…$50bn,” she began. “And the chase customer service said, ‘Sorry about your concern, we will get back to you Monday or Tuesday.’”
On Monday, @thatcrocladdy posted a follow-up responding to someone’s hilarious comment: “Don’t worry, bestie, Jeffrey Bezos just borrowed your card for something.”
She then responds as follows: “I haven’t called Chase Since I called them Saturday night. So this must have been the computer starting to fix itself,” @thatcroclady said.
She also noted that she has random monthly service fees for varying amounts of $18 and $25, but it’s much easier to manage than multi-billion dollars.
Also, her account balance was changed to $0. It’s still not the best, but at least she’s out of debt.
Another TikToker, who goes by @gabefloress, noted a similar situation, showing her friend’s bank account is over $49 billion in debt.
“We went out to the bar, and Maddie checked her phone when we got home, and she’s -$50 billion dollars in debt,” the video caption read.
Then you see the friend holding up the phone with the significant debt on the screen saying, “What do I do!?”
The accounts of the glitch aren’t exclusive to TikTok. People also took to Twitter to talk about the multi-billion dollar debacle.
Danielle Fasano tweeted to Chase with the following: “Hey @Chase, why is my account negative $50 billion? #CHASE #banking #help.”
Chase Support responded, telling her to DM her full name and zip code to rectify the situation.
Hey @Chase why is my account negative 50 billion dollars? #CHASE #banking #help pic.twitter.com/Q3C6h1aUiE
— Danielle Fasano (@fasano_danielle) June 19, 2021
Hi, I'm here to help. Send over your full name and zip code in a DM, so I can check this out. ^SL https://t.co/znUu1VJn9r
— Chase Support (@ChaseSupport) June 19, 2021
Another person tweeted that they are also $50bn in debt and Chase believes it’s possible to do so.
Is it ever really possible to be $50 billion short?!?! Apparently @Chase thinks so! 😬🤯😳😭😩😅😂 #chase #wheresmyrefund #glitch #money #moneyslaves #zeros pic.twitter.com/8iHpqS3JFE
— Roxie Watters (@WattersRoxie) June 19, 2021
Chase Support also responded to the person saying, in part, “This usually appears when a hold is placed on the account.”
Hi, I understand how this worries you. This usually appears when a hold is placed on the account. Pass along your full name and zip code in a DM, so I can review this for you. ^PE https://t.co/znUu1VJn9r
— Chase Support (@ChaseSupport) June 20, 2021
Speaking on this recent glitch in the system, Chase’s Chief Communications Officer Amy Bonitatibus told Indy100 the following: “We had a technical glitch over the weekend impacting a limited number of accounts. The issue has been resolved and those accounts are now showing accurate balances.”
Similar issues aren’t uncommon. In a report from CNN last June, Chase did admit to a technical issue that caused thousands of bank holders to see balances that had missing funds.
