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Daily Mirror
Daily Mirror
Travel
Layla Nicholson & Milo Boyd

Woman takes on 'worst flight' from England to see if it's worth the budget fare

A woman has taken the 'worst flight' from the UK to decide if it deserves the reputation - and if it's worth the cheap ticket.

Luton was recently crowned the 'worst place to live in England', while Wizz Air was handed the dubious honour of being the 'worst short-haul airline in Europe' by UK passengers.

Daily Star reporter Layla Nicholson decided that she had to see for herself whether all of the bad reviews were fair, so she headed on a Wizz Air flight from Luton Airport.

To skip the airport's £5 drop off charge she headed on a bus from nearby Stevenage.

Layla wanted to give the airport a go (Layla Nicholson)
She wasn't overly impressed by the exterior of the travel hub (Layla Nicholson)

Upon arrival she was greeted by "white-stained floors and pigeon spikes on the signage – along with the grumbling of stagnant buses in the station spewing fumes from exhausts".

Not wanting to be cleaned out by airport prices, Layla managed to resist the temptation of coffee shops on the way in, and headed straight through the electronic gates.

She was impressed as she breezed through the gates by checking in on her phone - which meant more time to enjoy the airport's duty free shopping.

She breezed through the gates by checking in on her phone and then handing it back to her partner so he could also beep through.

She opted for a fry-up once through the gates (Layla Nicholson)
There was a little queue coming back from Budapest (Layla Nicholson)

However when it came to grabbing some pre-flight food, there was one key part of the airport experience missing.

She noted: "There's a Frankie and Benny's, chain coffee shops, bar that sells cocktails and avocado with poached eggs... but where is the Wetherspoons?

"My journey around the terminal proved to be unsuccessful as there was no cheap beer or blue floral plates in sight."

When it came to boarding, it was time to see if Wizz Air really warrants its title of the 'worst' airline.

Layla said she "crossed [her] fingers" that "I wouldn't be like the Brits who gave Wizz Air scathing reviews in the recent Which? survey".

Despite some confusion over the queuing system, ultimately boarding went smoothly and she and her boyfriend settled into their "fairly comfortable seats".

The mini-wines helped the couple through (Layla Nicholson)

Layla ordered two mini bottles of wine for £10.56 and settled into the flight, which went off without a hitch.

However it was on her return flight from Budapest Ferenc Liszt International Airport where she got a taste of the complaints Wizz Air has faced, when her flight was delayed.

Her gate opened 30 minutes before take-off, and "the long queue didn't want to budge after 20 minutes with groans and sighs travelling down the line".

She claims that staff were making most passengers measure their free carry-on bags, making for a frustrating experience.

She added: "While some customers shoved their luggage in the metal rack with success, Euros were being coughed up left right and centre with belongings sprawled on the floor as people tried to rearrange their bags."

Once onboard, it was revealed that the flight was overbooked and two people would need to get off. Ultimately staff spotted spare seats so the crisis was averted but the situation had caused more delays.

Her overall verdict? The airline and airport were "nowhere near" as bad as expected.

"If you're only fussed about getting to A to B in one piece on a budget then you can't really fault Wizz Air," she concluded.

"But, if you're looking for a space for your legs and want to avoid a duel with boarding staff – then maybe a different airline is for you.

"As for Luton, the airport shouldn't be tarnished with the same 'worst place to live' brush. Pretending it is in London seems to be working..."

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