A Cardiff woman says she was left stunned when she opened a Walkers multipack from Sainsbury’s and one of the packets had no crisps in it at all.
Yarna Davies, who lives in Cathays, had visited the Woodville Road Sainsbury’s store on Monday, January 3, to purchase a multi-pack of cheese and onion Walkers.
When she arrived home she said she tucked into a packet and was so hungry she decided to dive in for another.
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But to her horror the second packet had no crisps in it at all; “not even a crumb”, she told WalesOnline, reflecting on her ordeal.
“I bought them in Sainsbury’s down the road and opened the first packet about three days ago,” the barber and hairdresser said.
“My friend was here and I finished the first packet. I thought ‘ooh, I’m still hungry - I’ll have another one’. I shook the pack, and though ‘ooh, that’s funny’. And I said to my friend ‘have a look at this’. Obviously no noise or anything when I shook the packet.
“My friend said ‘oh my god that’s amazing - you need to do something about that’. I thought ‘don’t be silly’. But my friend said ‘honestly now, it’s a once in a lifetime thing’. So I thought ‘yeah I’ll share it’.”
Yarna said Walkers saw her post and she was very pleased with their response.
“They saw it and said they’d reimburse me with vouchers and they apologised,” Yarna explained. “They said there was a problem with the machines. She said they’d had a problem with delivery drivers and something must have gone wrong with the production line.
“I can’t lie I was about annoyed when I realised [there were no crisps in the packet], but now I just think it was one of those things.
“It’s really quite fun to leave it unopened and have it there. I think I’ll put it in a drawer and keep it. Like I say, it’s a once in a lifetime thing and this is never going to happen to me again.”
Walkers was contacted for comment.
